Solving QoS in VoIP: A Formula for Explosive Growth?

The absence of solutions ensuring Quality of Service (QoS) has been a deterrent to the widespread adoption of Voice over Internet Protocol (VoIP). Potential users often think that speech quality won't be as good as what they are accustomed to—the familiar public switched telephone network (PSTN). Solutions that improve absolute voice quality and that enable objective quality measurements can easily be incorporated into Service Level Agreements (SLAs). With these solutions in hand, the reluctance of potential users can begin to evaporate, and the adoption of VoIP will stand poised for a period of explosive growth.

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