Improved algorithms and the appearance of exciting new applications like voice portals and Web messaging have speech technology poised to become a mass-market phenomenon. Voice portals provide access to Internet-based information over the telephone using voice commands while Web messaging is a new breed of unified messaging that integrates Web access with more traditional technologies like voice mail, email, and fax. Add to the mix the appearance of interactive voice response (IVR) interfaces for Web-integrated enterprises and you have all the elements for explosive growth. In short, speech technology has the potential to become the next key interface for personal computers, telephones, and other electronic devices.
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