G.hs: Diagnosis of Failed xDSL Modem Connections

The deployment of xDSL modems requires telephone company plants and facilities coordination with the customer's modem. As human resources can be very consumed at a high rate over large number of installations, it is a very critical goal to minimize truck roll and require as little installation support as possible, to let the customer initiate the entire procedure once the line has been provisioned at the Central Office. We believe that the primary reason for additional installation support is when the modems fail to connect. Secondary would be inadequate performance when the modems do connect.

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