Choosing CT Middleware

CT middleware? Isn't that the API—the "driver" as it is sometimes called—that comes with a voice board"? Well, perhaps. But the term "middleware" is borrowed from enterprise client-server computing. It denotes the "connectivity software that consists of a set of enabling services and their APIs that allow multiple processes running on one or more machines to interact across a network". So the term is more appropriately used for the third-generation of CT environments exemplified by Commetrex's Open Telecommunications Framework (OTF) and Dialogic's CT Media.

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