vtiger Reveals Support Subscription Model for Open Source CRM Software

7/22/2005 - vtiger, provider of enterprise-class open source CRM solution, announced the subscription model for customer support. This business model helps small and medium businesses that need an alternate to expensive CRM solutions available in the market.

Annual support subscription pricing starts at $ 149 for a single user pack, $699 for a five-user pack, $1299 for a ten-user pack, $2999 for a 25-user pack, $4995 for a 50-user pack, and $8995 for a 100-user pack. Customers also have an option of a one-time remote installation fee of $250.

"We want to emphasize our commitment to be a 100% open source software provider; the software itself is available for free to download and install, with no complex licensing schemes,” said Mani, co-founder of vtiger. “Enterprises that adopt vtiger for their mission-critical needs now have the peace of mind from our guaranteed support services offered at very affordable prices. We provide the freedom of open source, with the guarantee of professional support,” he added.

“We started using vtiger CRM from January of this year without any problems. Our sales and support teams are using this application every day to improve our customer relations,” said Dino Eberle, CEO, 4net AG. “Maintaining the application is quite easy and we are pretty impressed with the good support provided by the vtiger team,” he added.

For more information, call at 1-877-788-4437, or visit www.vtiger.com/buy.html

Vtiger also announced a partnership program, which allows companies seeking a relationship with vtiger to provide support subscription to their customers or host the service and charge a subscription fee. vtiger offers a volume based discount on support subscription to partners (Both hosting partner & reseller partner).

For Partnership enquires, visit www.vtiger.com/partner-programs.html

About vtiger
vtiger’s mission is to create affordable enterprise IT solutions in CRM, Groupware and other areas. vtiger has been established with a vision to offer best-of-breed open source solutions that are integrated, validated, and certified with additional functional features augmented by our own contributions. We certify the distribution, and provide world-class support. The products can be downloaded and used free of charge, our revenues are provided by support and subscription services.

vtiger is a Private Limited corporation registered under Indian law based in Chennai, India and is in the process of establishing a subsidiary in the US. It is an early stage venture funded by AdventNet, a leading Network Management Software provider, and other private angel investors. Visit us at www.vtiger.com

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