9/8/2004 - NMS Communications (NASDAQ: NMSS) announced that it has enabled channel partner Cyberpower to develop and deploy a unique 24-hour instant information phone service for China's 60 million disabled persons. Developed using NMS' Open AccessTM platform, the nationwide hotline, called Hotline of Caring 95178, provides information services on medical treatment and healing, education, employment, training and legal assistance – among other topics – all available by dialing "95178" on any mobile or fixed line phone in any province across China.
This value-added service integrates voice, SMS and Internet on one platform through a product called Smart Center, which was developed by NMS customer Shenzhen Yin Tong Communications Co. Smart Center uses Open Access' next-generation network capabilities to provide a complex information service platform that converges multiple functions including PABX, IVR, ACD, and features such as fax, email, voice mail, unified messaging, online chat, and intelligent call-out. Cyberpower provided the hardware deployment and technical support, and ensured the timely and successful delivery of the system to meet the project's deadline.
"In undertaking this project for China, we knew we would need to be able to build a highly complex and multi-function service," said Liu Xinbao, General Manager of Shenzhen Yin Tong Communications Co. "NMS' products gave us the ability to do so and allowed the service to be rolled out in record time. In particular, the flexibility and high density of the Open Access software and hardware were important for the development of our Smart Center platform and the service's expansion in the future."
"This is yet another example of NMS' Open Access technology providing a complete toolset with which to build highly complex, multi-function communications platforms that can operate in any network, anywhere," said R. Brough Turner, founder and chief technology officer for NMS. "A single hotline with instant access is a service that is invaluable to any audience, and even more so when it is designed for a disabled population whose unique needs require instant access to all manners of assistance. NMS is proud to be involved in such a large-scale project with our partners and customers to bring this critical service to China's disabled population."
Cyberpower (China) Co. Ltd. is a high-tech enterprise co-founded by China Northern Industry Company and China Overseas Investment Fund. Cyberpower is one of the channel partners for NMS Communications in China. It has a dedicated team in sales, technical support and other related services for NMS' Open Access product line. The company has leveraged its advanced technology capability and excellent service to successfully integrate the highly dense and cost-effective NMS products and technologies into the solutions of CTI system integrators and IT carriers in China.
About NMS Communications
NMS Communications (NASDAQ: NMSS) is a leading provider of communications technologies and solutions, enabling new enhanced services and efficient networks that help our customers grow their revenues and profits. Visit www.nmscommunications.com for more information.
NMS Communications and Open Access are trademarks of NMS Communications Corporation.
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