8/17/2004 - NMS Communications (NASDAQ: NMSS), the leading provider of technologies and solutions for enhanced services and efficient networks, and CreaLog, a leading European supplier of voice portal solutions, announced that Arcor AG, the second largest telecom operator in Germany, is now providing a range of new voice and data services to businesses and consumers using CreaLog's high-volume voice portal based on NMS' OpenAccessTM products. Services now offered by Arcor include:
The high performance CreaLog system, built on NMS' flexible, open, and highly scalable OpenAccess platform, has demonstrated its ability to handle up to 100,000 calls per minute, a necessity for the mass calling events such as opinion polls, charity events, gaming and telemarketing campaigns increasingly being used by smart operators like Arcor to stimulate traffic and generate revenue. And because CreaLog's system is VoiceXML-based, Arcor's customers can administer and manage both CRM applications, content management systems, and interactive events completely and in real time through a web browser.
"The German telecom market, with its very sophisticated business and consumer segments, is extremely competitive," said Walter Vorderhuber, product development manager for voice-activated value-added services at Arcor. "The high performance and flexibility of the NMS-based CreaLog system has enabled Arcor to step ahead of the others in offering a variety of innovative voice and data services that generate increased traffic for Arcor while helping our customers cost-effectively do the things they need to in order to grow their businesses."
"By offering next-gen voice-activated services like voting and gaming, along with business solutions like CRM and content management services, Arcor is rapidly making its mark as one of the most innovative fixed-line service providers in Europe," said Michael Kloos, CEO, CreaLog. "With our long-time partner NMS, we're proud to provide the foundation for Arcor's compelling new offerings."
Arcor AG is the second largest fixed-line telecommunications provider in Germany, with FY2003 revenues of 1.41 billion Euros. With its Germany-wide voice and data network covering more than 22,000 km in length with fibre optics, Arcor uses the latest technologies to offer its clients a full range of services for voice, data and multimedia communications. Arcor also offers complete ISDN and DSL connection services. With a 74% interest, pan-European mobile operator Vodafone Group Plc is the majority shareholder in Arcor.
CreaLog is a leading provider of Voice Portal Solutions in Europe, with references in 12 countries throughout Europe. CreaLog's VoiceXML-based and web-controlled Voice Portals are running at more than 250 leading customers in all industries. For more information please visit http://www.crealog.com/.
About NMS Communications
NMS Communications (NASDAQ:NMSS) is a leading provider of communications technologies and solutions, enabling new enhanced services and efficient networks that help our customers grow their revenues and profits. Visit www.nmscommunications.com for more information.
NMS Communications and Open Access are trademarks of NMS Communications Corporation.
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