Compuware Vantage Extends Support for Citrix MetaFrame Access Suite

7/7/2004 - Compuware Corporation (NASDAQ: CPWR) announced that the newest version of Compuware Vantage, the company’s comprehensive solution for application service management, extends its support for Citrix access infrastructure software. Building on its existing strengths in managing the Citrix® MetaFrame® Access Suite from an end-user perspective, Compuware Vantage offers new capabilities that provide visibility into the interaction of Citrix application workloads with the underlying network and server infrastructure. These combined capabilities allow IT organizations to optimize their Citrix environments to deliver excellent service to the business.

“We use Citrix as the strategic delivery platform for our patient care application from Cerner,” said Joe Shapiro, Project Leader, Information Systems, Aurora Health Care. “The response time and availability of this application across our health care network is critical to our business. Compuware Vantage provides us with the visibility we need to optimize our Citrix configuration and proactively deliver consistently high service levels.”

In addition to providing granular insight into the Citrix MetaFrame Presentation Server workload, including Citrix network traffic by application and by class of service, Compuware Vantage provides prediction capabilities for the Citrix WAN workload. This type of visibility helps IT professionals balance workloads effectively, eliminate the interference of non-critical traffic while delivering service to the business and make better decisions about infrastructure sizing.

“Compuware Vantage offers a comprehensive application performance management solution for Citrix MetaFrame Presentation Server environments,” said Barry Davis, Vice President, Corporate Development, Citrix Systems, Inc. “The Compuware solution goes beyond technology by providing best practices to help our customers deliver superior application access. Compuware has displayed commitment to our product suite, and to delivering added value to our mutual customers.”

To help ensure organizations effectively deploy service management in the Citrix environment, Compuware has developed best practices for use with the Compuware Vantage solution. These best practices help customers achieve the following:

“Thousands of the world’s largest companies use Citrix MetaFrame Presentation Server as the delivery platform for their most critical business applications,” said Lloyd Bloom, Vantage Product Manager, Compuware Corporation. “These companies invest in Citrix technology to increase application performance while saving network bandwidth and reducing client administrative costs. Compuware Vantage provides a complete picture of the Citrix environment. When coupled with proven best practices, Vantage enables organizations to benefit from the full potential of the Citrix solution. Furthermore, through value-added services expertise, we can help clients realize this potential immediately.”

Compuware Corporation
Compuware Corporation (NASDAQ: CPWR) is a world leader in delivering software and services that enable businesses to manage their enterprises and maximize the value of their IT assets. Compuware solutions accelerate the development, improve the quality and enhance the performance of business-driving applications. Founded in 1973, Compuware serves the world's leading IT organizations, including more than 90 percent of the Fortune 100 companies. Learn more about Compuware at

Compuware and Compuware Vantage are registered trademarks of Compuware Corporation. Citrix® and MetaFrame® are registered trademarks of Citrix Systems, Inc. in the US and other countries.

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