EmergeCore Debuts CRM Customer Relationship Management Application

6/21/2004 - EmergeCore Networks, the leading provider of hardware and software solutions for Small to Medium Businesses (SMB), announced availability of the company's new CRM Customer Relationship Management application. EmergeCore is the first company to integrate a CRM solution within a network appliance. Starting today, the CRM Module is available as a no-cost upgrade for current users of the IT-100 IT IN A BOX®.

From here forward, all IT-100 appliances will include the CRM Module at no additional charge. The CRM module will also be included in the IT-500 product that EmergeCore anticipates will begin shipping in late July.

The award-winning IT-100, all-in-one network solution for small to medium businesses, sells for US$1,395. In addition to providing wired or wireless connectivity and basic network infrastructure, the IT-100's new CRM application gives these users the ability to manage centralized customer information and to share customer data across the entire organization.

"In our surveys of small business customers, CRM functionality rose to the top of the list as the highest need they are currently unable to meet," said Dave Brown, EmergeCore president and CEO.

"Small businesses need the ability to manage sales opportunities, create and manage tasks, and generate sales activity reports," Brown continued. “However, this type of application has traditionally cost thousands of dollars and has been out of reach for the size of organization the IT-100 and coming IT-500 are designed to support.”

The IT-100 is well suited for workgroups of 5-25 users. With additional processing power, a 16-port hub, and optional T1/E1 support, the IT-500 will support workgroups as large as 75.

For more information about the EmergeCore family of products, readers can contact EmergeCore at www.emergecore.com.

About EmergeCore
Founded in September 2000, EmergeCore Networks is focused on the further development of IT IN A BOX®, all in one networking solutions for small business and branch office customers. To reduce costs and simplify IT solutions, small businesses are focusing on simple, easy to manage technologies. EmergeCore Networks developed the IT IN A BOX specifically to address the infrastructure technology needs of the small business customer. The IT-100 and IT-500 all in one IT solution provides the support, services and functionality required for the small business owner.

EmergeCore is a private company based in Boise, Idaho. For more information about EmergeCore, readers can visit the company's website at www.emergecore.com.

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