Phoenix Targets EMEA Systems Integrator Business with TriConnect

5/21/2004 - Phoenix Technologies Ltd. (Nasdaq: PTEC), the company driving the global core system software standard in PC systems and connected digital devices for 25 years, has entered a partnership with TriConnect, a systems integrator delivering facility management solutions to small- and mid-sized businesses (SMBs) in the Netherlands.

TriConnect is including Phoenix FirstWare® Recover Pro Network as part of its service offerings. With Recover Pro Network, Tri-Connect delivers self-healing systems to its customers, giving users a quick recovery utility for their PCs and notebooks so they can remain productive. Shipments have already begun.

"We serve small and medium businesses, for which PC and notebook uptime is critical," said Mark Kivits, Director at TriConnect. "So it is important that we offer them quick, cost-saving solutions for any machine, software or network issues. By delivering Phoenix solutions, we can build strong and loyal customer relationships in a very competitive market."

Phoenix FirstWare Recover Pro Network is an easy-to-deploy, easy-to-use recovery tool for PCs and other digital devices. This powerful solution is designed for SMBs with limited IT staff. Phoenix FirstWare Recover Pro Network offers the best of both worlds - central administration and local PC backup, plus recovery functions for OS, applications, settings and user data protection. Even without a network connection, technical support or a recover CD, users can quickly restore their systems and data to an uncorrupted state. Recover Pro Network can be implemented into the installed base of computers.

"Ensuring business continuity is more important than ever, especially if it can be done in a cost-effective way," said Michael Goldgof, Senior Vice President of Corporate Marketing and Products Division for Phoenix. "Phoenix FirstWare Recover Pro Network gives TriConnect important value-added services to help differentiate their offerings. This allows them to compete effectively with larger players."

Phoenix FirstWare Recover Pro Network offers several key features and benefits:

About Phoenix
Founded in 1979, Phoenix Technologies (NASDAQ: PTEC) helped launch the digital revolution when it created the industry's leading machine-independent BIOS software, which ships in more than 100 million new systems each year. Phoenix leveraged that core-level experience to develop Core System Software, which moves beyond BIOS for the age of networked devices. Today, Phoenix solutions activate, secure, connect, and recover the world's best-known systems. These solutions are built into a special place in the machine's core, where they are protected from viruses, user errors, hackers, and corruption. Phoenix is headquartered in Milpitas, Calif. USA (Silicon Valley), with offices in global business and technology centers. Visit

Phoenix Technologies and FirstWare are registered trademarks of Phoenix Technologies.

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