Case Management System Takes Compuware and MCCS to Innovator Award

4/23/2004 - Compuware Corporation (NASDAQ: CPWR) announced that the web-based case management system it built for Montgomery County Children Services (MCCS) in Dayton, OH, has won Application Development Trends’ (ADT) 2004 Innovator Award in the “Application Management and Deployment” category. Winners were selected from a field of more than 65 IT organizations that have undertaken challenging development projects in an effort to improve business results.

“This award wouldn’t have been possible without the hard work, dedication and technical expertise of the Compuware professional services team in Columbus, Ohio,” said MCCS Executive Director, Helen Jones-Kelley. “Our goal was to provide caseworkers with instant access to information regarding child abuse and neglect cases, allowing them to respond quicker to emergencies. Compuware made that happen, and we are honored to receive this award in recognition of this.”

ADT’s Innovator Awards are presented annually to IT development organizations that have undertaken challenging projects utilizing innovative technologies and/or processes aimed at solving a pressing business problem.

“This award recognizes the achievements that can be accomplished when business partners understand and champion each other’s business goals,” said Mark Smith, Vice President, Worldwide Professional Services, Compuware Corporation. “With the help of Compuware professional services, MCCS can focus more on their core business of protecting children and promoting families. This award demonstrates Compuware’s unique ability to combine highly skilled people with our world-class technology to drive outstanding value for our clients. We are truly honored to receive recognition of this.”

The Web Family and Child Tracking System (WebFACTS) is a web-based application that enables MCCS caseworkers to document and track information about specific child abuse and neglect cases while in the field. Caseworkers can easily access WebFACTS from any location using a laptop with an Internet browser to instantly enter and retrieve information about a family, allowing quicker response to crisis situations. The Compuware professional services team used Microsoft .NET technology to build the system and Compuware DevPartner, QACenter and Vantage products to test, debug and monitor application performance.

WebFACTS streamlined processes and eliminated many of the tedious manual recording tasks that consumed MCCS caseworkers time in the past, allowing them to collect and disseminate information faster and generate reports in a more timely and consistent manner.

“It is important to recognize the diligence, creativity, effort and risk put into these development projects,” said Mike Bucken, Editor-in-Chief at Application Development Trends. “In today’s economic climate it is imperative to acknowledge development teams that seize the opportunity to help their company become a market leader through effective implementation of IT strategy. Progressive IT organizations don’t let a flagging economy or global instability keep them from using innovative solutions to solve pressing business problems.”

To view Application Development Trends’ article about this award-winning relationship, click here:

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