Agilent Introduces UMTS Initiative for Wireless Service Providers

3/1/2004 - Agilent Technologies Inc. (NYSE: A) announced an initiative to provide the industry's broadest range of UMTS (Universal Mobile Telecommunications System) service assurance solutions to help wireless service providers effectively manage quality of service (QoS) across the entire service life cycle. As part of this initiative, Agilent has introduced three innovative operations support system (OSS) and engineering test solutions. These products enable wireless service providers to reduce the cost of detecting and repairing network faults, and to maximize quality and availability of services to subscribers by collecting and analyzing 3G network and service data.

Agilent's broad range of OSS and communications test solutions provide visibility of UMTS network and service problems across the entire service lifecycle -- from network planning, rollout and optimization to ongoing service troubleshooting and quality management. These products speed diagnostics to improve mean time to repair (MTTR) and provide unique tools to manage services from a customer's perspective. The solutions announced today augment the Agilent OSS Wireless Service Manager, introduced in October 2003, which provides a complete view of current service quality, including end-to-end views of UMTS networks and services. Wireless Service Manager can rapidly identify service-affecting problems, helping to prioritize problem resolution based on customer and business impact.

The new OSS and communications test solutions solve critical operational and business challenges, such as identifying problems in real time; locating and assessing network and service outages; understanding subscribers' experiences with new 3G services; and monitoring the availability and performance of those services. These solutions enable service providers to leverage data from multiple sources to deliver end-to-end network and service assurance.

The three solutions announced today are the Agilent OSS Wireless QoS Manager for UMTS, Signaling Advisor Realtime, and Data Service Assurance.

Agilent OSS Wireless QoS Manager for UMTS
Building on years of experience assuring high-quality services in 2G and 2.5G deployments, Wireless QoS Manager enables wireless carriers to quickly identify and isolate 2G, 2.5G and now 3G service problems across multinational networks, minimizing downtime, ensuring high quality of performance at service launch, and providing faster time to market for new value-added services. Wireless QoS Manager allows unattended, remote testing from geographically distributed locations of voice services, low-level protocols and advanced services using centralized SIM (subscriber identity module) multiplexing.

Signaling Advisor Realtime This new signaling analyzer helps speed UMTS rollout. Unique real-time capabilities such as graphical call trace and statistical and multilayer analysis combine to give engineers a powerful testing tool that rapidly performs root-cause analysis on complex protocol issues. Engineers can now quickly identify and solve issues that delay deployment and reduce QoS. Also, when combined with Agilent's Network Analyzer platform, the signaling analyzer enables analysis from the physical layer to application layer in a single, distributable platform that covers all major UMTS interfaces.

Wireless Application Measurement Software
Wireless Application Measurement Software is the first phase of Agilent's Data Service Assurance program. It enables RF engineering teams to build data application test sequences, monitor the results in near real-time and analyze results offline. The powerful measurement set empowers RF engineers to quantify user experience, speed resolution of implementation issues, find root-cause of problems, and reduce costs of wireless data network rollout.

Additional information about Agilent at 3GSM World Congress is available in an online media kit at

Agilent in Communications
Agilent Technologies is a leading provider of components, test, measurement, monitoring and management solutions for the communications industry. Agilent enables designers, manufacturers and service providers to accelerate the delivery of next-generation devices, networks and services. Agilent's broad set of solutions and services includes optical, wireless, Internet and broadband technologies that span the entire communications life cycle.

About Agilent Technologies
Agilent Technologies Inc. (NYSE: A) is a global technology leader in communications, electronics, life sciences and chemical analysis. The company's 28,000 employees serve customers in more than 110 countries. Agilent had net revenue of $6.1 billion in fiscal year 2003. Information about Agilent is available on the Web at

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