Fulcrum Connections Supports Remote Workforce with Fujitsu Broadband

2/10/2004 - Fulcrum Connections, a provider of complete gas connection services to Transco, can now support a flexible, remote workforce while ensuring full data security, thanks to a new broadband managed service supplied by Fujitsu Services. This allows many of its 1,200 employees to have ready access to essential data, including e-mail, project files, customer records and the employee Intranet from different locations, not just the Area Office.

Unlike Internet based Broadband services, the Fujitsu managed broadband service is private and connects directly to a Fujitsu data centre, avoiding the inherent vulnerability of an Internet based connection. Fulcrum Connections can now implement new IT systems that exploit the increased speed and superior security of the broadband service.

Staff in 40 regional depots and home workers are seeing the benefits of improved access to their IT services and field specialists across the UK no longer need to use a paper-based system as they can now submit their site surveys from home.

The broadband connection is part of a comprehensive managed service including helpdesk services that provide expert advice and assistance for Fulcrum’s staff. Fujitsu’s service also includes Wide Area Network (WAN), Local Area Network (LAN) and telephone network services for Fulcrum.

Phil Harper, IS manager, Fulcrum Connections, said, “The broadband managed service allows our staff to gain speedy access to important data, without presenting a security risk. Working with Fujitsu, the complexity of managing secure remote access is handled by them, allowing our IT department to focus on adding value to the business. This service is a key enabler for us rolling out our new strategic IT systems and getting more business out of our depots around the country. This is fundamental for the productivity of the business.”

Alan Goswell, head of network strategy, Fujitsu Services, commented, “We have been able to combine the benefits of broadband access with the security and simplicity of a managed service and provide this to Fulcrum at the fraction of the cost of a leased line.”

About Fujitsu Services
Fujitsu Services is one of the leading IT services companies in Europe, Middle East and Africa. It has an annual turnover of £1.86 billion (€2.8bn), employs 13,100 people and operates in over 20 countries. It designs, builds and operates IT systems and services for customers in the financial services, telecom, retail, utilities and government markets. Its core strength is the delivery of IT infrastructure management and outsourcing across desktop, networking and data centre environments, together with a full range of related services, from infrastructure consulting through integration and deployment.

Headquartered in London, Fujitsu Services is the European-centred IT services arm of the Fujitsu Group. The Fujitsu Group is a US$38 billion (€35 billion) leader in customer-focused IT systems and services for the global marketplace. Website: http://uk.fujitsu.com

About Fulcrum Connections
Fulcrum Connections provide gas connection services to the national pipeline infrastructure on behalf of Transco. It introduces around 130,000 new domestic and industrial customers to the network each year. Formerly an integrated part of Transco, the connections business was separated into a new legal entity, Transco Connections Ltd, on 1 July 2001. On 29 July 2002 it formally changed name and began trading as Fulcrum Connections.

Fulcrum Connections website: http://www.fulcrumconnections.co.uk

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