Brooktrout, Comunycarse to Develop Voice, Speech Market in Spain, Portugal

11/24/2004 - Brooktrout Technology, Inc., a leading supplier of media processing and call control products, announced a partnership with Comunycarse, a leading reseller and developer of information technology products, as a Brooktrout Value Added Distributor (VAD) for Spain and Portugal. The partnership will provide developers of speech-enabled applications access to Brooktrout’s award-winning range of voice products through one of the region’s leading IT channels. Additionally, Comunycarse will offer direct, local, value-added support to developers in the region.

Through this partnership with Brooktrout, Comunycarse will be able to provide the award winning TR1000TM voice and speech application development platform, and other Brooktrout products to their customers. Developers can take advantage of this best of breed, integrated platform to create a broad array of speech, IVR, messaging, conferencing, and fax applications.

Comunycarse has been distributing Brooktrout’s fax products since 1996, and this announcement highlights their growing commitment to voice markets and opportunities. “The quality and performance of Brooktrout’s products is well known and Brooktrout offers the most comprehensive range of voice enabling technologies on the market with a reputation for outstanding support,” said Santiago Vañó, CEO at Comunycarse. “We’ve enjoyed a relationship with Brooktrout for eight years and will leverage that by acting as the local VAD. The ingredients of Brooktrout’s technical, support and commercial skills with our unique position and presence in Spanish/Portuguese markets will be a guarantee for success.”

“Brooktrout and Comunycarse want to offer customers the benefits of working with a local partner who has a strong presence throughout Spain and Portugal and who enjoys the full direct support of Brooktrout. We are fully supportive of Comunycarse’s endeavors and will work with them proactively to grow our respective businesses,” said Peter Vescuso, vice president of Market Development at Brooktrout. “While other vendors seek to broaden channels, we seek to build stronger, more effective direct channels with selected partners.”

About Comunycarse Network Consultants
Comunycarse Network Consultants is a company specialized in Service and Client Support Technologies, Call Centers, CTI, Interactive Voice and Optical Recognition, Fax and Unified Messaging. The continuous incorporation of technology solutions has made Comunycarse a leader in the Spanish telecommunication market, with more than 12 years of experience and over 1300 clients of different sectors (Public Administration, Bank, Insurance, Communication, Industry, etc.) offering specific solutions adjusted to the needs of each market.

Comunycarse commercializes its solutions through a technology partners network, and also provides maintenance services and 24x7 support, together with the outsourcing of solutions.

About Brooktrout Technology
Brooktrout Technology is a leading supplier of media processing, network interface, call control and signal processing products that enable the development of applications, systems and services for both the New NetworkTM (packet-based) and the traditional telephone (TDM) network. Our strategy is to partner with our customers and collaborate closely with them to help accelerate their delivery of new applications and services, increase their existing business, and expand into new markets. For more information, visit Brooktrout Technology is a subsidiary of Brooktrout, Inc. (NASDAQ: BRKT).

Brooktrout, Brooktrout Technology, New Network and TR1000 are trademarks or registered trademarks of Brooktrout, Inc.

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