TimesTen Improves SOTAS' Decision Support Solutions

8/5/2003 - TimesTen, Inc., a provider of infrastructure software for real-time event processing, announced that SOTAS, Inc., a global software company providing decision support solutions to fixed line and mobile communications service providers, has selected the TimesTen® Real-Time Event Processing System for use within their core technology platform. This core technology platform serves as the foundation for all SOTAS decision support solutions, providing real-time event mediation capabilities for a full suite of network, revenue and customer assurance applications. SOTAS' applications require carrier-class data mediation, correlation and storage for large volumes of real-time network and business information. The company selected TimesTen for its real-time event processing capabilities, scalability and ease of integration into existing systems.

Service providers rely on decision support solutions to minimize revenue leakage, optimize their networks and better serve their customers. These solutions must respond in real-time to network and subscriber activities in order to be effective. The SOTAS core technology platform and associated decision support applications, now incorporating TimesTen, will provide modular, real-time solutions for communications service providers to greatly improve their ability to control costs, detect and reduce cases of fraud, ensure quality of service and more accurately analyze network traffic.

The SOTAS core technology platform handles millions of records per day, which arrive via multiple sources and at varying times. Call detail records (CDRs), calling card information and third-party billing information is captured in TimesTen, and then correlated and aggregated in real-time. The resulting merged data is then sent to downstream applications to enable accurate and intelligent business decisions. With TimesTen, the SOTAS core technology platform can handle information for longer periods of time — resulting in a platform that is more synchronous and efficient. TimesTen also ensures significantly greater scalability for the SOTAS core technology platform as volumes continue to increase.

"Our decision support solutions are an excellent fit for TimesTen. At the core, you're dealing with massive volumes of data that must be processed in real-time," said Myles Mendelsohn, SVP, Operations for SOTAS. "The TimesTen Real-Time Event Processing System is a tested, proven and mature product. It has allowed us to speed up our development cycles and deliver competitive solutions to our communications service provider customers more quickly and easily," added Mr. Mendelsohn.

"Telecom solution providers like SOTAS are quickly moving to modular, standards-based platforms to deliver best-of-breed solutions to their service provider customers," said Jim Groff, CEO, TimesTen, Inc. "This trend is growing, driven by demand from the service provider market for more flexible, scalable solutions that can be deployed in record timeframes. Working together, SOTAS and TimesTen are responding to this customer need," added Groff.

About SOTAS, Inc.
SOTAS is a global software technology company, providing decision support solutions to fixed line and mobile communications service providers. SOTAS delivers real-time information, which allows companies to optimize decisions and take immediate action. SOTAS is a Safeguard Scientifics majority owned subsidiary. For more information, please visit www.sotas.com.

About Safeguard Scientifics
Safeguard Scientifics (NYSE:SFE) is an operating company creating long-term value by taking controlling interest in and developing its companies through superior operations and management. Safeguard operates businesses that provide business decision and life science software-based product and service solutions. For more information, visit www.safeguard.com.

About the TimesTen Real-Time Event Processing System
The TimesTen Real-Time Event Processing System is infrastructure software that enables very high performance applications to capture, store, use and distribute information in real-time, while preserving transactional integrity and continuous availability. Although built on a unique internal architecture that's optimized for memory-resident operations, the interfaces to TimesTen are all standards-compliant, delivering superior price/performance, flexibility and carrier-grade availability.

About TimesTen, Inc.
TimesTen provides infrastructure software for real-time event processing—a fundamental requirement of time-critical applications used by Wall Street firms and global telecom providers. Systems built with TimesTen inside are instantly responsive, highly reliable, and able to process massive transaction volumes. Cisco, Lehman Brothers, Nokia, and Sprint are among the customers who rely on TimesTen's software and expertise to create a unique advantage in a rapidly changing market. For more information, visit www.timesten.com.

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