6/5/2003 - Compuware Corporation (NASDAQ: CPWR) and Detroit Public Schools (DPS) announced that their partnership to improve the Detroit Public School district’s information technology (IT) operations and efficiencies has received the Outsourcing Center’s 2003 Editor’s Choice Award as the industry’s “Most Improved Process” outsourcing relationship. Winners were selected from field of 90 nominations worldwide who demonstrated excellence in outsourcing.
“As a public school district, it’s critical that our business partners understand that our primary business focus is on the education of our students,” said Roland Moore, Chief Information Officer at Detroit Public Schools. “Compuware understands our focus and has not only provided us with cost-effective IT solutions and improved efficiencies, but the quality of their outsourcing services is outstanding. DPS has a great relationship with Compuware and we look forward to growing and maintaining it in the future.”
In 2001, DPS signed a $75 million IT outsourcing contract with Compuware to manage the school district’s entire IT operations including IT services that support the district’s human resources, payroll, finance, budget purchasing, inventory, food service and transportation operations. So far, Compuware has saved DPS nearly $3 million, which represents a 16.5 percent savings on improved core technology services and efficient delivery of new projects.
“This award recognizes the dedication and commitment that can be accomplished when outsourcing partners understand and support each other’s business needs and goals,” said Mary Hepler, Vice President, Compuware Professional Services. “Through a shared sense of urgency, this outsourcing relationship has resulted in significant cost savings for DPS, and has enabled us to exceed 98 percent of our service level targets. This partnership demonstrates the substantial opportunities that can be created through an effective outsourcing relationship. We are truly honored to receive such a prestigious award.”
Compuware Corporation, a multi-billion dollar company, provides business value through software and professional services that optimize productivity and reduce costs across the application life cycle. Meeting the rapidly changing needs of businesses of all sizes, Compuware’s market-leading solutions improve the quality, ease the integration and enhance the performance of distributed, e-business and enterprise software. For more information about Compuware, please contact the corporate offices at 800-521-9353. You may also visit Compuware on the World Wide Web at http://www.compuware.com/.
Compuware is a registered trademark of Compuware Corporation.
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