5/28/2003 - Agilent Technologies Inc. (NYSE: A) announced that PT Excelcomindo Pratama (excelcom), a leading Indonesian wireless service provider, has selected Agilent's service assurance and service fulfillment solutions to reduce the time and expense required to identify and resolve network faults, cut service activation time, and optimize network resources.
Agilent plans to integrate the new Agilent OSS solutions -- Fault Manager, Performance Manager, Activation Manager and Provisioning and Inventory Manager -- with excelcom's existing business support systems and operations support systems (OSSs). The unified system is expected to allow applications to share information, enabling excelcom to perform root-cause analysis and determine the effect of network problems on customers and services.
"High quality of service is a powerful differentiator for us," said Werner Noz, network operation director, excelcom. "By implementing the Agilent OSS solutions, we'll be able to detect, isolate and correct network problems faster and at a lower cost, while ensuring high QoS."
"To speed return on investment and reduce costs, service providers are looking for a single vendor to provide high-quality modular OSSs that manage functions such as fault, configuration, business intelligence, inventory and performance," said Jimmy Tan, vice president of Agilent Asia Pacific sales. "Agilent provides the breadth of OSS solutions and services that excelcom needs to gain critical operational efficiencies."
Agilent OSS Provisioning and Inventory Manager incorporates award-winning technology from Cramer Systems' suite of network inventory management products.
About PT Excelcomindo Pratama
excelcom was established in November 1995 and began its operation commercially on October 8, 1996. Its main products are SIM Card Dual Band, proXL, with the technology Connectrix and Corporate Services Non GSM, XLnet, a service based on leased line and ISP (Internet Service Provider). excelcom's vision is "To Be The Premium Telecommunication Provider." More information is available at www.excelcom.co.id.
Agilent in Communications
Agilent Technologies is a leading provider of components, test, measurement, monitoring and management solutions for the communications industry. Agilent enables designers, manufacturers and service providers to accelerate the delivery of next-generation devices, networks and services. Agilent's broad set of solutions and services includes optical, wireless, Internet and broadband technologies that span the entire communications life cycle.
About Agilent Technologies
Agilent Technologies Inc. (NYSE: A) is a global technology leader in communications, electronics, life sciences and chemical analysis. The company's 32,000 employees serve customers in more than 110 countries. Agilent had net revenue of $6 billion in fiscal year 2002. Information about Agilent is available on the Web at www.agilent.com.
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