Gold Kist Calls Artisoft's TeleVantage for Phone System Needs

5/1/2003 - Artisoft®, Inc. (NASDAQ: ASFTD), developer of the first software-based phone system, announced that Gold Kist Inc., the second largest poultry processor in the United States, has selected TeleVantage as their telecommunications solution. Artisoft has successfully completed the installation of TeleVantage at Gold Kist corporate headquarters in Atlanta, with a rollout to other company locations to be completed over the next several years. Gold Kist employs approximately 18,000 people and has annual sales of more than $1.8 billion.

Recently named to Fortune Magazine's list of Most Admired Companies, Gold Kist prides itself in producing high quality chicken products for consumers in the United States and around the world. This commitment to excellence is reflected throughout the organization, including their technology decisions. After an extensive competitive evaluation, Gold Kist selected TeleVantage to replace their leased proprietary phone system. With its open architecture, advanced call-handling features and lower cost of ownership, TeleVantage is expected to improve customer service, increase productivity and save money.

"This successful implementation with an industry leader confirms that the market has shifted from proprietary hardware-based phone systems to open software-based systems," said Greg Burningham, Artisoft's Vice President of Sales. "TeleVantage is ideal for companies like Gold Kist who are looking for the telephone system that is not only the most advanced solution available today, but the one that will continue to deliver as their needs evolve and grow."

Artisoft's award-winning TeleVantage is an affordable, flexible software-based phone system that combines rock-solid stability with the most advanced communications technology available. Its robust feature set includes intelligent call management, powerful call center, advanced IP telephony, comprehensive messaging, web browser, and graphical desktop call control. Built on an open systems architecture and supported by world-class Intel hardware, TeleVantage enhances customer service, increases productivity and improves the bottom line for a variety of customers, from small offices to large enterprise organizations with sophisticated call centers.

About Artisoft
Artisoft Inc. is a leading developer of open, standards-based telephone systems that bring together voice and date for more powerful and productive communications. Artisoft's TeleVantage delivers greater functionality, flexibility, and value than proprietary PBXs to a variety of customers, from small offices to large enterprise organizations with sophisticated call centers. The company's innovative products have consistently garnered industry recognition for technical excellence, winning more than 30 awards. The company distributes its products and services worldwide through a dedicated and growing channel of authorized resellers. For more information, please call 800-914-9985 or visit our website at

About Goldkist, Inc.
Since its founding in 1933 as a cotton cooperative in Carrollton, GA, Gold Kist, Inc. has been dedicated to serving American agriculture. It has grown to become the second largest and only farmer-owned chicken processor in the United States. Gold Kist operates nine fully integrated poultry divisions in Alabama, Georgia, Florida and North and South Carolina. More than 2,300 family farmers in the Southeast produce 14.5 million chickens a week, which are sold under the Gold Kist Farms brand name, private labels and store brands. With headquarters in Atlanta, GA, Gold Kist, a farm cooperative, employs more than 18,000 people and has annual sales of more than $1.8 billion each year.

Artisoft and TeleVantage are registered trademarks of Artisoft, Inc.

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