Artisoft, AudioCodes Develop Joint Distributed Voice over IP Solution

4/10/2003 - Artisoft, Inc. (NASDAQ: ASFT), developer of the first software-based phone system, and AudioCodes Ltd. (NASDAQ: AUDC), a leading provider of Voice over Packet (VoP) technologies and systems, announced a joint Voice-over-IP (VoIP) solution that provides an easy and economical way to manage voice communications across multiple sites. Artisoft's TeleVantage 5.0 can use AudioCodes' MediaPack Media Gateway to enable branch offices and remote staff to be connected to the corporate TeleVantage server. This strategic relationship, formed under Artisoft's Open Communication Alliance, empowers both companies to promote the solution to their respective channels.

With MediaPack, remote TeleVantage users function as local users, with simple extension dialing, Caller ID data, and access to the advanced features of the phone system, including the ability to graphically manage live calls and voice mail. By sharing one common TeleVantage server, these organizations will be able to reduce equipment and administration costs, and significantly save on long-distance charges between locations. The companies have successfully completed interoperability testing and field trials of the integrated products.

"Adtech Solutions is a systems integrator and Artisoft partner that participated in a set of successful field trials, testing the combination of Artisoft TeleVantage and AudioCodes MediaPack solution," said Tim Shadburn, President of Adtech Solutions. "Our business has a number of remote offices and we see VoIP technology as extremely beneficial for our organization from a cost standpoint, reducing long distance fees and eliminating the need for individual servers at each of our facilities."

"With traditional telephony, remote and branch office employees have suffered reduced access to functions, but open system has changed the marketplace," said Lee Schlenger, product manager for Artisoft. "AudioCodes MediaPack provides an easy and affordable way to make remote employees a seamless part of a TeleVantage phone system, providing corporate cost savings and increased remote worker productivity."

Artisoft's award-winning TeleVantage is a feature-rich, software-based phone system that combines rock-solid stability with the most advanced communications technology available today. Its robust feature set includes intelligent call management, powerful call center, advanced IP telephony, comprehensive messaging, web browser, and graphical desktop call control. Built on an open systems architecture and supported by world-class Intel hardware, TeleVantage enhances customer service, increases productivity and improves the bottom line for a variety of customers, from small offices to large enterprise organizations with sophisticated call centers. Artisoft's Open Communications Alliance is comprised of industry-leading companies working with Artisoft to deliver standards-based communications solutions with TeleVantage as the focal point.

"Enabling distributed enterprises is an important strategic goal for AudioCodes," said Alan Percy, Director of Business Development for AudioCodes. "We see a number of financial and technical advantages through enabling distributed enterprises such as banks, insurance companies and other service organizations."

AudioCodes' MediaPack Analog Media Gateway product family is based on field-proven and best-of-breed VoIP technology. Featuring 2, 4, 8 or 24 analog ports, the gateways connect analog terminals, PBXs or key systems to the IP network using FXO or FXS connectivity. In addition to supporting voice traffic with a range of compression algorithm choices, the MediaPack family also supports fax with a robust and delay tolerant fax over IP T.38 implementation. Compliant with multiple protocols including SIP, H.323, MGCP and MEGACO, the Analog Media Gateways enable flexible deployment and interoperability for the evolving next generation networks. Using AudioCodes' Analog Media Gateways, Network Equipment Providers and System Integrators can effectively deliver carrier-hosted converged services as well as enterprise-based applications.

About Artisoft
Artisoft, Inc. is a leading developer of open, standards-based telephone systems that bring together voice and data for more powerful and productive communications. Artisoft's TeleVantage delivers greater functionality, flexibility, and value than proprietary PBXs to a variety of customers, from small offices to large enterprise organizations with sophisticated call centers. Artisoft's innovative software products have consistently garnered industry recognition, winning more than 30 awards for technical excellence. The company distributes its products and services worldwide through a dedicated and growing channel of authorized resellers. For more information, please call 800-914-9985 or visit our website at

About AudioCodes
Founded in 1993, AudioCodes Ltd. enables the new voice infrastructure by providing network equipment providers and system integrators with innovative, reliable and cost-effective voice over packet media gateway and media processing technology and systems solutions. The company is a market leader in voice compression technology and the key originator of the ITU G.723.1 standard for the emerging Voice over IP market. AudioCodes' has built on its market leading core technology expertise to develop enabling technology products and a carrier-grade product line that continues to facilitate the evolving demands of the new wireline, wireless and cable communications infrastructure. AudioCodes products include its highly flexible, scalable, and leading edge media gateway systems, VoIP communication boards, VoIP media gateway modules, VoP chip processors, and analog media gateways for access and enterprise solutions. Its customers include the leading global telecom and datacom network equipment providers. AudioCodes' international headquarters and R&D facilities are located in Israel, with U.S. headquarters in San Jose, California. For more information on AudioCodes, visit

Artisoft, TeleVantage, and the Artisoft logo are registered trademarks of Artisoft, Inc. AudioCodes, AC, AudioCoded, NetCoder, TrunkPack, VoicePacketizer, MediaPack, Stretto, Mediant and IPmedia are trademarks or registered trademarks of AudioCodes Limited.

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