Avaya, Multi-Tech Connect Distributed Offices with IP Telephony

4/9/2003 - Avaya Inc. (NYSE:AV) a leading global provider of communications networks for businesses, and Multi-Tech Systems, Inc., announced an Internet Protocol Telephony gateway specifically targeted for large companies with small, distributed offices. In conjunction with Avaya Enterprise Connect Solutions, Multi-Tech’s MultiVOIP gateways, extend the advanced communications applications of Avaya MultiVantage Software from a centrally managed system to small offices with up to ten people.

With Avaya and Multi-Tech’s MultiVOIP gateways, companies eliminate the need to manage disparate, standalone key and PBX platforms with varying features and functions. Instead, the centralized system offers consistent communications and call features to all users in the enterprise -- including the very small office -- with local office survivability capabilities that ensure business continuity.

The MultiVOIP gateways bridge the remote office voice and data network to the central Avaya Media Server over an IP WAN link, cost-effectively extending the features of Avaya MultiVantageTM software to all locations. MultiVOIP gateways also bridge the PSTN to the IP network by connecting to one or more analog trunks, and can function as an alternate gatekeeper at the local office. In the event of a WAN link failure, the MultiVOIP gateway’s PSTN fail-over capability automatically redirects calls to the public telephone network.

“This application of our new combination gateway/gatekeepers is a perfect fit,” said Chip Harleman, Vice President of Sales and Marketing for Multi-Tech Systems, Inc. “Avaya was looking for an economical media gateway for its small office users that provided distributed office capabilities, PSTN trunking and local office survivability. MultiVOIP fit their needs. And, because of Avaya’s established reputation in providing secure network infrastructures and reliable voice and data applications, we find ourselves partnered with one of the best in the industry.”

The MultiVOIPs are combination IP Telephony gateways and gatekeepers designed to offer an economical alternative to autonomous systems utilizing separate PC-based gatekeepers. The new Multi-Tech MultiVOIPs are available in two-port desktop and four or eight port rack mounted versions. The MultiVOIPs are H.323 compatible, feature PSTN fail over, and offer H.450 supplementary services.

“Multi-Tech’s MultiVOIP Gateway cost effectively completes the full range of scalability offered by Avaya Enterprise Connect Solutions,” said Jorge Blanco, vice president of Product Marketing, Avaya. “It fully delivers Avaya MultiVantage to the small office, seamlessly integrating locations under ten people into the larger enterprise and allowing companies to leverage skills whenever they’re needed – wherever they’re located.”

The Multi-Tech MultiVOIP Gateway will be generally available in North America in June, and internationally later in 2003.

Multi-Tech is a Premier member of Avaya’s DeveloperConnect (DevConnect) Program, a comprehensive set of innovative sales, support, marketing and services programs through which Avaya works with members to develop, promote and sell their products and solutions that interoperate with Avaya solutions. For more information, visit DevConnect at www.devconnectprogram.com.

About Avaya
Avaya Inc. designs, builds and manages communications networks for more than 1 million businesses worldwide, including 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol (IP) telephony systems and communications software applications and services. Driving the convergence of voice and data communications with business applications — and distinguished by comprehensive worldwide services — Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya Web site: www.avaya.com.

About Multi-Tech
An ISO 9001 certified global manufacturer of award winning Internet, remote access, and telephony products, Multi-Tech Systems provides end-to-end solutions for small- to to medium-sized businesses. Multi-Tech’s products are available through a worldwide network of business partners (distributors, resellers, system integrators, ISPs, and ISVs), or embedded in solutions from OEMs.

Privately held Multi-Tech Systems has over 59 US patents and numerous international patents including many dealing with multiplexing voice, data and video packets over a communications network used in technologies such as Internet telephony, PC telephony, voice over IP or frame relay, and DSVD modems. For additional information, contact Multi-Tech at 800/328-9717 or 763/785-3500, via fax at 763/785-9874 or browse the company’s Web site at www.multitech.com.

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