European Home Healthcare Workers Benefit from Extended Systems

3/26/2003 - Extended Systems (Nasdaq: XTND), a leading provider of mobile information management solutions for the enterprise, is playing an important role in helping to improve home healthcare services in Europe.

A mobile outpatient nursing application deployed to more than 600 field service workers in the Netherlands features Extended Systems' XTNDConnect Server software, which manages as well as wirelessly synchronizes mobile data with back-office systems. The mobile solution deployed by STBNO, a Dutch health-services provider, has improved accuracy and productivity while lowering support costs and billing delays.

Developed by ELMO Automatisering, a Dutch solutions provider for the outpatient nursing services industry, the CareTimer program, powered by XTNDConnect Server's mobile data management and synchronization software, allows STBNO's home care nurses to receive real-time patient data, schedules, and required services via Handspring Treo 180 wireless handheld devices. In turn, nurses can wirelessly synchronize information after each patient visit, transmitting CareTimer data back to STBNO's central office. The solution replaces outdated manual data entry, allowing home healthcare workers to spend more time with patients now that the paperwork has been eliminated.

"The combination of the application elements enables us to ensure that data is immediately updated and that mobile workers have permanent access to up-to-date patient information without going to a regional office to synchronize," says Frank Imholz, managing director of ELMO Automatisering. "In addition to eliminating paperwork, the solution enables STBNO to generate considerable savings in both travel costs and travel time among its outpatient nurses."

Imholz says the company is now able to produce accurate daily reports and automatically initiate billing cycles. Given the variety of efficiencies achieved with CareTimer and the mobile data management power of XTNDConnect Server, Imholz says STBNO expects to realize a full return on investment in less than one year.

"Extending applications to mobile users requires an intimate knowledge of the challenges companies face and the ability to turn those challenges into business advantages. Extended Systems' expertise in this area is one of its differentiating competitive factors," said Raphael Auphan, Extended Systems' vice president of Europe, Middle East and Africa. "By integrating a powerful solution like ELMO Automatisering's home healthcare application with Extended Systems' XTNDConnect Server, companies like STBNO are able to deploy mobile solutions that yield a quick, measurable return on investment."

STBNO currently employs about 2,000 home healthcare workers throughout the Netherlands. Its current deployment of the CareTimer solution already represents the largest placement of its kind in the European healthcare industry and, because of the positive results, STBNO plans to further deploy the solution to its outpatient nursing staff through 2003.

About XTNDConnect Server
Extended Systems' XTNDConnect Server mobile data management and synchronization software enables IT departments to securely integrate and manage the myriad of mobile devices and applications that are becoming increasingly important to the corporate enterprise. XTNDConnect Server enables users to synchronize Palm, Pocket PC, SyncML, Symbian, and RIM mobile devices with corporate servers including Microsoft Exchange, Lotus Domino, and any database accessible via ADO (OLE DB), ODBC, and a variety of custom databases.

About Extended Systems
Extended Systems provides the expertise, strategy and solutions to help enterprise organizations streamline their business processes through mobile technology. The company's mobile software suite enables companies to mobilize critical enterprise applications such as e-mail, field service, sales force automation (SFA), enterprise resource planning (ERP), and customer relationship management (CRM). In addition, the company offers Bluetooth and IrDA wireless connectivity software and client/server database management systems. Extended Systems has more than 2,500 enterprise customers worldwide; and key alliance relationships with Ericsson, Handspring, HP, IBM, Microsoft, Motorola, Nokia, Palm, Sharp, Siemens and Toshiba.

Founded in 1984, Extended Systems has offices and subsidiaries in the United States and worldwide. For more information, visit the company Web site at

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