VoiceXML Speech Solution Powered by Brooktrout and VoiceGenie

3/12/2003 - Brooktrout Technology, Inc., a leading supplier of innovative hardware and software platforms used in the development of applications, services and systems for the New NetworkTM, and VoiceGenie Technologies, the worldwide leader in VoiceXML gateways, development environments and tools, announced that Brooktrout’s award-winning TR1000TM speech processing platform has been integrated with VoiceGenie’s industry-leading VoiceXML Gateway. Developers can use this 100% VoiceXML compliant system to create speech-enabled applications such as voice self help systems, automated progress tracking, advanced message delivery services, virtual assistants, and automated business finder and operator services.

VoiceGenie’s VoiceXML Gateway delivers a fully open, non-proprietary architecture that supports best-in-class speech recognition and speech pre-processing technology, such as Brooktrout’s TR1000.

“Our support for Brooktrout’s TR1000 illustrates one of the benefits of our open systems approach—the ability to select best-in-class enabling technologies that provide the recognition accuracy and performance our customers need,” said Eric Jackson, vice president of Strategy and Business Development at VoiceGenie Technologies Inc. “We anticipate that Brooktrout’s TR1000 will be the hardware platform of choice for developers seeking outstanding price/performance and a close partnership with one of the leaders in speech technology.”

VoiceXML developers can now take advantage of the TR1000’s advanced speech processing features when building their applications on the VoiceGenie VoiceXML Gateway. The TR1000’s full-duplex operation, long-tail echo cancellation and integrated Voice Activity Detection improve system accuracy and performance, and complement the VoiceGenie Gateway’s advanced audio processing, application and development tools, multi-language support, and voice verification capabilities to deliver the highest levels of scalability, flexibility and robustness.

“Brooktrout continues its commitment to the speech market by actively pursuing technology partnerships with leading speech vendors such as VoiceGenie that will allow us to provide reliable and interoperable communications products to our customers,” said Peter Vescuso, vice president of Market Development for Brooktrout Technology. “Brooktrout’s expertise in media processing platforms, coupled with VoiceGenie’s leadership in VoiceXML gateway platforms, provides a powerful combination for the development of speech-enabled applications.”

Brooktrout Technology and VoiceGenie are both members of the VoiceXML Forum and the SALT Forum, complementary standards groups with a shared goal of accelerating the use of speech in multimodal and telephony systems.

About VoiceGenie
VoiceGenie is the worldwide leader in VoiceXML Gateways, Development Environments, and Tools. Each day, deployed VoiceGenie infrastructure answers over one million calls. The VoiceGenie VoiceXML Gateway – first to offer 100% VoiceXML 1.0 and 2.0 compliance and first with support for multiple speech recognition and text-to-speech engines – allows any phone to access Voice Web applications. It was ranked # 1 hosted VoiceXML Gateway by CT Labs, and given the 2002 Product of the Year award by TMC. More than 2000 companies are using VoiceGenie’s Gateway solutions worldwide, including AT&T, AIG, Continental Airlines, Eli Lilly, France Telecom, Merck, Mobilkom Austria, Orange, SBC Technology, Verizon, Vesta, Wildfire, and many more. VoiceGenie’s partners comprise leading organizations such as AT&T, BBN, HP, Intel, Oracle, Rhetorical, SpeechWorks, Voxeo, and many more. For additional information, please visit www.voicegenie.com.

About Brooktrout Technology
Brooktrout Technology is a leading supplier of products for media processing, network interfaces, call control and signal processing used in the development of applications and services for the New NetworkTM—a network born through the marriage of the PSTN and IP networks. OEMs, developers, and corporate IT managers worldwide rely on the Company’s innovative hardware and software platforms to accelerate delivery of their products, help them increase existing business, and help them expand into new markets. For more information, visit http://www.brooktrout.com. Brooktrout Technology is a subsidiary of Brooktrout, Inc. (NASDAQ: BRKT).

Brooktrout, Brooktrout Technology, New Network, and TR1000 are trademarks or registered trademarks of Brooktrout, Inc.

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