3/11/2003 - Artisoft(R), Inc. (Nasdaq: ASFT), developer of the first software-based phone system, and Multi-Tech Systems, a leading data communications and telecommunications company, announced a joint solution that provides seamless and flexible multi-site telecommunications. Artisoft’s TeleVantage(R) 5.0 uses Multi-Tech’s MultiVOIP as a Voice over IP (VoIP) gateway to connect remote employees; thereby saving time and money. This strategic relationship, formed under Artisoft’s Open Communication Alliance, empowers both companies to promote the solution to their respective channels.
Combining the robust feature set of TeleVantage with MultiVOIP enables businesses to connect all employees across multiple sites. MultiVOIP gateways can be used to create VoIP trunking between TeleVantage servers in each office, or MultiVOIP gateways can be configured by themselves in smaller or home offices to create off premise extensions virtually connected to TeleVantage stations in a larger location. This powerful solution allows TeleVantage customers to realize substantial savings on inter-office long distance toll charges, enhance productivity and improve inter-office communications as all employees have a three or four digit extension and remote employees have fully integrated access to the corporate phone system.
Direct Partners Limited, a consulting firm in Plano Texas, needed to connect their remote office to their main location and purchased the TeleVantage-MultiVOIP solution from True Data Technologies, an Authorized TeleVantage Solution Provider. "It’s amazing. By using the advanced features of TeleVantage and Voice over IP added by MultiVOIP, we have improved our productivity and inter-office communications," enthused Steven Kravit, president of Direct Partners Limited. "We speak with our Thailand office every day, and this solution results in savings on every phone bill. We are getting ready to deploy the solution in our other international locations."
"We consider Voice over IP to be a key technology for TeleVantage users," said Diana Vlamis, Director of Business Development at Artisoft. "As a solution for remote employees and toll charge bypass, the return on investment is obvious for growing businesses. TeleVantage customers are using Multi-Tech’s MultiVOIP today and achieving this ROI with great success."
Artisoft’s award-winning TeleVantage is a feature-rich, software-based phone system that combines rock-solid stability with the most advanced communications technology available today. TeleVantage delivers greater functionality, flexibility, and value than proprietary PBXs to a variety of customers, from small offices to large enterprise organizations with sophisticated call centers. Its robust feature set includes intelligent call management, powerful call center, ACD functionality, advanced IP telephony, comprehensive messaging, and graphical desktop call control. Artisoft’s Open Communications Alliance is comprised of industry-leading companies working with Artisoft to deliver standards-based communications solutions with TeleVantage as the focal point.
"The design of our MultiVOIP VoIP gateways and gateway/gatekeeper combination products is oriented towards adding voice and fax over IP capabilities to any PBX system a business environment might employ," stated Chip Harleman, Vice President of Sales and Marketing at Multi-Tech. "The Artisoft strategic alliance expands our proven compatibility and the range of business telephony systems utilizing MultiVOIPs. We welcome Artisoft as a strategic partner, and expect this relationship to benefit both of our companies along with the users we serve."
Multi-Tech’s award winning VoIP solutions allow multi-location businesses to maximize the investments they’ve already made in their network infrastructure. The MultiVOIP Voice over IP gateways and gateway/gatekeeper combination products provide toll-free voice and fax communications over the Internet or Intranet. By integrating voice and fax into an existing data network, businesses can realize substantial savings on inter-office long distance toll charges. The MultiVOIP family is available in analog and digital models ranging from one to 60 ports. MultiVOIP products connect directly to phones, fax machines, key systems, PSTN lines or a PBX to provide real-time, toll-quality voice connections to any office on a VoIP network. MultiVOIP is designed to help maximize investments already made in the existing data and voice network infrastructure.
Artisoft Inc. is a leading developer of open, standards-based telephone systems that bring together voice and date for more powerful and productive communications. Artisoft’s innovative products have consistently garnered industry recognition for technical excellence, winning more than 30 awards. The company distributes its products and services worldwide through a dedicated and growing channel of authorized resellers. For more information, please call 800-914-9985 or visit our website at www.artisoft.com.
About Multi-Tech Systems, Inc.
An ISO 9001 certified global manufacturer of award-winning Internet, remote access, and telephony products, Multi-Tech Systems provides end-to-end solutions for small to medium-sized businesses. Multi-Tech’s products are available through a worldwide network of business partners (distributors, resellers, system integrators, ISPs, and ISVs), or in embedded solutions from OEMs. Privately held, Multi-Tech Systems has over 59 U.S. patents and numerous international patents. The company’s intellectual property portfolio includes patents covering transmission of multiplexed voice, data and video packets used in technologies such as Internet telephony, PC telephony, Voice over IP or frame relay, and DSVD modems. For additional information, contact Multi-Tech at 800/328-9717 or 763/785-3500, via fax at 763/785-9874 or browse the company’s World Wide Web home page at www.multitech.com.
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