12/16/2003 - Wipro Technologies, the global IT services division of Wipro Limited (NYSE:WIT), and Excelergy Corporation, a world leader in high performance software platforms for critical business processes in the energy and utility industry and other complex value chains, announced they have signed a partnership agreement to jointly market, deploy and integrate the complete line of Excelergy platforms, including the CustomerPointTM CIS/CRM solution.
The alliance, which spans North America, Asia Pacific, Europe and the Middle East, will combine the solution integration and support expertise of Wipro with the product-based software technology expertise of Excelergy. As part of the alliance, Wipro will provide technical helpdesk support to joint Excelergy-Wipro clients as well as development support for Excelergy’s expanding software product lines, which now also include Excelergy Revenue ManagerTM, Excelergy Trader BackOfficeTM, Excelergy BusinessRunnerTM and Excelergy MarketRunnerTM, among others. Wipro also plans to resell Excelergy products in select Asia-Pacific markets.
“It is becoming increasingly important for utility companies to seamlessly integrate front-end business processes with those at the back-end,” said Tim Matlack, chief executive of energy and utilities at Wipro Technologies. “This is the hallmark of the CustomerPoint platform, and we’re excited to join Excelergy in delivering a solution that maximizes customer revenue cycles while minimizing the cost of customer service.”
The CustomerPoint platform provides the most versatile, end-to-end customer relationship management, revenue management and billing system in the energy/utility industry. CustomerPoint enables industry best practices through a complete solution for marketing, sales, customer/partner/field management, billing, complex billing, settlement, customer value analysis and collaborative communications for utilities (gas, power, oil, water) and competitive energy marketers serving C&I and residential customers anywhere in the world.
“Because it offers a single, consolidated customer view across all commodities and products, CustomerPoint is truly the most innovative CIS/CRM available today for global energy and utility companies,” said Bill Mahoney, president and chief executive officer of Excelergy. “Backed by Wipro’s in-depth solution integration expertise in our target geographies, we are highly confident about the current and future prospects for our CustomerPoint solution.”
About Excelergy® Corporation
Excelergy is a world leader in high performance software platforms that increase revenues, improve cash flows and reduce costs in the energy/utility industry and other restructuring value chains. Excelergy’s highly flexible, scalable software systems automate forecasting, trading, scheduling, billing, settlement and customer/partner acquisition and care. They are based on an open, object-oriented, Web-centric, native XML technology architecture. Winner of corporate and product excellence awards from organizations including Power & Gas Marketing, Hart’s Energy Markets, PennWell and Forbes, Excelergy has its North American headquarters in Lexington, Massachusetts, its European headquarters in London, England and its Asia-Pacific headquarters in Melbourne, Australia. More information is available at www.excelergy.com.
About Wipro Limited
Wipro Limited is the first PCMM Level 5 and SEI CMM Level 5 certified IT Services Company globally. Wipro provides comprehensive IT solutions and services, including systems integration, information systems outsourcing, package implementation, software application development and maintenance, and research and development services to corporations globally. In the Indian market, Wipro is a leader in providing IT solutions and services for the corporate segment in India offering system integration, network integration, software solutions and IT services. Wipro also has profitable presence in niche market segments of consumer products and lighting. In the Asia Pacific and Middle East markets, Wipro provides IT solutions and services for global corporations. Wipro's ADSs are listed on the New York Stock Exchange, and its equity shares are listed in India on the Stock Exchange - Mumbai and the National Stock Exchange, among others. More information is available at www.wipro.com.
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