Sun Offers Software Support Services to Customers

12/5/2003 - Sun Microsystems, Inc., founder and primary sponsor of the open-source project, announced it will offer Sun Software Support services to customers. Ranked as a leading provider of online support services by Summit Strategies, Inc., Boston, Mass., Sun Services delivers proven solutions with presence in more than 126 countries. This move enhances Sun's current support for the StarOffice productivity suite, provides customers additional choice and opportunity to reduce costs, and underscores Sun's deep commitment to open-source and standards-based software.

Sun's announcement comes on the heels of a global movement by by governments and institutions, such as the city of Munich, the Israeli Ministry of Commerce and the French Ministry of Interior, to migrate toward open, affordable and secure office productivity suites such as StarOffice and software. Sun's decision to extend its world-class support services to software users is driven by the growing opportunity for an alternative desktop suite at an affordable price point.

"The unprecedented growth of StarOffice and software show that these suites are here to stay," said Curtis Sasaki, vice president, Desktop Solutions, Sun Microsystems, Inc. "As a key driver of the community, Sun is in an excellent position to provide comprehensive support to enterprise users. We are strongly committed to working with the open-source community and delivering the most secure, open and affordable office productivity suite in the market."

Sun Software Support Services
Sun offers two support services packages to users:

About is an open-source project, home of 1.1 software, the most widely distributed open-source multi-platform productivity suite. The community consists of approximately 14,000 developers and 100,000 registered members who are working on more than 45 projects. More than 40 million copies of and StarOffice have been distributed to date. Over 30 million copies of and StarOffice have been distributed to date.

The mission of is to create the leading international office suite that will run on all major platforms and provide access to all functionality and data through open- APIs and OASIS-compliant XML file formats. is a comprehensive productivity suite that's suitable for entry level users or organizations in the public sector with unique needs. StarOffice software is based on suite and includes value-added enterprise capabilities and features. More information about the project is available online at

General information regarding StarOffice software can be found at and on retail channels at

About Sun Microsystems, Inc.
Since its inception in 1982, a singular vision -- "The Network Is The Computer" -- has propelled Sun Microsystems, Inc. (Nasdaq: SUNW) to its position as a leading provider of industrial-strength hardware, software and services that make the Net work. Sun can be found in more than 100 countries and on the World Wide Web at

The community of over 14,000 developers and 100,000 registered members working on more than 45 projects and responsible for the ongoing development of 1.1.

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