Multi-Tech Empowers Enterprise Branch Nets with Voice over IP Gateways

11/19/2003 - MultiVoIP Voice over IP gateways from Multi-Tech are changing VoIP’s role from toll by-pass to branch office phone enabler. With features like affordable survivability and trunking, it is hard to recognize these changing phone bill busters of the past. As enterprises have invested in IP enabled PBXs and pushed IP phones and technology to smaller offices, they have faced the dilemma of what to do for local trunk access and survivability. Multi-Tech Systems, a leading data communications and telecommunications company based in suburban Minneapolis has come up with an affordable answer by changing the role of the traditional VoIP gateways. Starting with their MultiVOIP gateways, Multi-Tech added the features needed for an enterprise branch office to utilize the power and capability of a networked IP PBX.

“We are changing the role of our MultiVOIP gateways to address the growing market for adding IP telephony to enterprise small offices,” said Chip Harleman, Vice President of Sales and Marketing for Multi-Tech Systems, Inc. “The adding of IP Telephony to small offices requires a range of features, capabilities, and interfaces far beyond the basics of voice and fax over IP communications. The specialized models of our gateways include a gatekeeper, the intelligence to communicate with the telephony server using its particular protocol, and the ability to bridge the PSTN to the IP network by connecting to one or more analog trunks. In the event of a WAN link failure, these MultiVOIPs also include a PSTN fail-over, which automatically redirects calls to the public telephone network. As might be expected, these gateways turned branch office work-horses do not come without modification and investment on our part, but we believe this is the future of VoIP gateways and are willing to make the needed investment.”

MultiVOIP models that combine IP Telephony gateway and gatekeeper functions bridge remote office voice and data networks to centralized IP PBX systems cost-effectively. MultiVOIPs enable the extension of IP telephony by providing the necessary remote office technology such as local trunk access and survivability. Local trunking is provided by the MultiVOIPs bridging PSTN lines to the IP network by connecting one or more analog trunks and functioning as an alternate gatekeeper. In the event of a WAN link failure, the MultiVOIP gateway provides its local survivability using a PSTN fail-over capability that automatically redirects calls to the public telephone network.

An ISO 9001 certified global manufacturer of award-winning Internet, remote access, and telephony products, Multi-Tech Systems provides end-to-end solutions for small to medium-sized businesses. Multi-Tech’s products are available through a worldwide network of business partners (distributors, resellers, system integrators, ISPs, and ISVs), or in embedded solutions from OEMs.

Privately held, Multi-Tech Systems has over 60 U.S. patents and numerous international patents. The company’s intellectual property portfolio includes patents covering transmission of multiplexed voice, data and video packets used in technologies such as Internet telephony, PC telephony, voice over IP or frame relay, and DSVD modems. For additional information, contact Multi-Tech at 800/328-9717 or 763/785-3500, via fax at 763/785-9874 or browse the company’s World Wide Web home page at

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