iAnywhere, Salesforce.com Goes Exclusive with Mobile Sales Force Automation

11/12/2003 - iAnywhere Solutions, Inc., a subsidiary of Sybase, Inc. (NYSE: SY), granted salesforce.com, the world leader in software-as-service, the exclusive right to market Mobile Sales for salesforce.com. Developed by iAnywhere as a customized version of its Mobile Sales solution, this service leverages salesforce.com's software-as-service model to lower the cost and technology barriers of sales force automation (SFA) deployment. The service enhances salesforce.com's existing mobile and wireless solutions, providing both wireless and "sync and go" access to key salesforce.com customer information from PDAs and smartphones. A demonstration of Mobile Sales for salesforce.com is available at the iAnywhere booth (#19) at Dreamforce, the first salesforce.com user and developer conference.

"Mobile Sales for salesforce.com has significantly improved my productivity. Now, I can access important customer information during a meeting, without waiting for my laptop to boot up," said Doug Maxwell, marketing representative at Olan Mills Portrait Studios. "In addition, the interface is designed so I can find the information I need very quickly, enabling me to answer customer questions more effectively."

"Through a partnership established with iAnywhere in early 2003, we've been able to fulfill customer demand for always available access to key customer information from the convenience of a handheld device," said Roger Goulart, vice president of global alliances at salesforce.com. "This agreement helps round out our mobile solution portfolio and enables us to meet the needs of our mobile customers very quickly with a proven solution."

"Salesforce.com is recognized as a pioneer in software-as-service CRM, making them the ideal partner to deliver this service to their mobile customers," said Brian Vink, vice president of marketing at iAnywhere Solutions. "Leveraging our technology, salesforce.com can now provide its base of more than 110,000 subscribers with convenient access to customer information that's always available from handheld devices, resulting in improved productivity and customer service."

Using Mobile Sales for salesforce.com, sales reps can read, modify and create key salesforce.com accounts, contacts, opportunities and activities using Pocket PC and Palm OS-based PDAs and smartphones. Information updates are delivered via periodic synchronization of the handheld with the desktop or over a wireless connection. This "always available" model delivers business critical information using offline, wired, public wireless or Wi-Fi access, ensuring that mobile sales professionals can be productive anytime, anywhere. By utilizing the solution in a hosted environment, businesses can avoid the substantial cost, resource, and time investments associated with implementing or upgrading legacy client/server CRM software. Additional information about Mobile Sales for salesforce.com is available online at www.salesforce.com.

About salesforce.com
Salesforce.com is the world's leader in delivering software-as-service. It offers the award-winning salesforce.com family of on-demand solutions for integrated sales force automation, campaign management, customer service and support, and document and file management to help companies meet the complex challenges of global customer communication. It has also introduced sforce, a new service that will change how applications are built as significantly as salesforce.com changed how applications are delivered. Sforce allows business application developers to use the tools that developers already love, combined with Web services provided by sforce, to rapidly build and deploy applications at a substantially lower cost than ever before. Salesforce.com has received considerable recognition in the industry, including two Editors' Choice and two Five-Star ratings from PC Magazine, two Deploy Awards from InfoWorld, Investor's Choice Award from Enterprise Outlook, Editors' Choice from TMCLabs, Top 10 CRM Implementation from Aberdeen Group and InfoWorld's 2001 CRM Technology of the Year. The company has more than 8,000 customers and 110,000 subscribers in 110 countries running its services in 11 languages. Founded in 1999, salesforce.com is headquartered in San Francisco, with offices in Europe and Asia.

About iAnywhere
iAnywhere provides software and services that enable the delivery of enterprise information anywhere, at anytime. More than 12,000 customers and 1,000 partners worldwide rely on the company's industry leading SQL Anywhere® database and mobile enterprise solutions. In addition, the company's AvantGo® mobile Internet service has more than ten million registered subscribers. iAnywhere is a subsidiary of Sybase, Inc. (NYSE: SY). Visit www.ianywhere.com for more information.

iAnywhere, iAnywhere Solutions, SQL Anywhere and AvantGo are trademarks, registered trademarks or servicemarks of Sybase, Inc. or its subsidiaries. ® indicates registration in the United States of America.

Salesforce.com is a registered trademark of salesforce.com, Inc., San Francisco, California.

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