10/28/2003 - System integrator Telogic chose voice platforms from NMS Communications, trusted supplier of communications products and services, to serve as the heart of its interactive voice response (IVR) system recently installed in the 12-million subscriber network of AIS, the largest operator in Thailand. Telogic selected NMS' system building blocks because they provide the high density and reliability needed for large-scale IVR systems, while being cost effective. AIS has already deployed several services using the IVR system, including voice mail for mobile subscribers and various information retrieval audiotext services.
"With a subscriber base of more than 12 million, AIS needs a reliable and scalable system to provide seamless and satisfactory service to its subscribers. The Telogic IVR system has been operational in our network for six months now. We are satisfied with the system design, performance, and cost effectiveness of Telogic IVR system," said Wichian Mektrakarn, AIS' executive vice president of Network operations.
Telogic's IVR solution is based on NMS' system building blocks
(www.nmscommunications.com/solutions/messagingsolutions). NMS provides a cost-effective messaging platform that offers unmatched capability for mixed media types to service a wide range of voice and signaling applications and powerful and flexible hardware for a variety of Signaling System 7 (SS7) applications. SS7 is often used as the signaling protocol for voice over Internet Protocol (VoIP) gateway applications, wireless infrastructure, and for a wide variety of enhanced services such as Telogic's IVR solution.
"AIS is a successful operator that is enjoying rapid subscriber growth, and having a system that can scale with that growth was crucial to our securing their IVR system business," said Low Kim Seng, Telogic's managing director. "NMS's high density telephony products provide both the cost effectiveness and the high performance that are essential in meeting AIS's stringent system requirements. The system has the capacity to expand to 384 E1's per node. Only NMS could deliver the density we needed for such a scalable, cost-effective solution."
Telogic Pte Ltd (www.telogic.com.sg) is a leading telecommunications solution provider with activities across the Asia Pacific region. The company designs, develops and distributes a wide range of voice and data communications products to support the requirements of converged communications applications and the growing mobile industry. Telogic is headquartered in Singapore, with offices in Indonesia, Malaysia and Thailand, and a network of partners in China and Southeast Asia.
Advanced Info Service Public Company Limited or AIS is the largest mobile phone operator in Thailand with over 12 million customers base. AIS strongly believe that wireless communications bring changes to the way Thai people live their life, regardless of who they are and what they do. With endless communications possibilities, the quality of life is better. Visit our web site at www.ais.co.th
About NMS Communications
NMS Communications (Nasdaq:NMSS) helps its customers increase revenues and returns on investments by rapidly deploying new carrier-grade communications products and services. Every telecom operator and communications equipment provider on the Global Fortune 50 list relies on NMS Communications for technology-leading products and services, including system building blocks, systems, consulting, and support. Visit www.nmscommunications.com for more information.
NMS Communications is a trademark of NMS Communications Corporation.
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