10/17/2003 - Sun Microsystems, Inc. and Lucent Technologies announced the availability of a suite of products, services and marketing programs called the iForce Solution for Enhanced Communications for both service provider and enterprise customers. This solution converges voice and data offerings - such as web voice mail - seamlessly linking computers with telephones and helping to enable users to manage wireline or mobile calls more easily and effectively than ever before.
The iForce Solution for Enhanced Communications is designed to help service providers boost revenue by increasing the operational efficiencies of enterprises while reducing communication bottlenecks for end users. This solution works in conjunction with telephony systems to help deliver an extensive set of Internet Protocol (IP)-enhanced productivity and convenience features, such as web voice-controlled, real-time conference call set-up, in which the system finds and contacts the participants whether they are using a standard phone, IP phone, mobile device or a personal computer.
"The iForce Solution for Enhanced Communications is a natural extension of Sun JavaTM Enterprise System, a pre-integrated foundation for the delivery of network services," said Phil Sasso, senior director of the telecommunications industry at Sun Microsystems. "By adding the 'glue' that interfaces with the many different kinds of voice networks that exist, Lucent has created exactly the kind of ubiquitous and intuitive capabilities that we believe are necessary to enable seamless mobility for enterprise workforces."
The iForce Solution for Enhanced Communications can be configured as a hosted solution, in which a service provider maintains and manages the equipment and offers these services to its customers either individually or as part of a bundle. It can also be located at an enterprise, so the solution is managed at the enterprise, helping to seamlessly integrate with other applications that the company already provides to its users.
The iForce Solution for Enhanced Communications offers multiple benefits including:
Increased employee productivity through the integration of desktop communication tools with voice and data capabilities "This exciting global offer is a result of the longtime collaboration between Sun and Lucent," said Frank Farese, senior vice president for Business Partner and Software Sales at Lucent. "We're taking the best of what Lucent has to offer from our long experience with carrier-class solutions and teaming with Sun, which has unparalleled knowledge of how enterprises want to communicate, to bring a solid, reliable solution to our customers."
The iForce Solution for Enhanced Communications includes industry-leading technology from each company: the Lucent AnyPath® Messaging System and the Lucent Enhanced Business Services (EBS) Multimedia Portal, which runs on Sun FireTM V440 Servers and Sun StorEdgeTM 3310 SCSI Arrays for cost effectiveness and performance along with world-class Sun software: Java System Portal Server, Java System Portal Server Mobile Access, Java System Directory Server, Java System Messaging Server, Java System Calendar Server and Java System Instant Messaging.
Lucent EBS Multimedia Portal and AnyPath® Messaging System are integrated to deliver unified communications to users of the iForce Solution for Enhanced Communications. The EBS portal can enable next generation computer/telephony integration that leverages existing and new network elements to provide productivity-enhancing tools to enterprise users. The portal includes many features including unified messaging, web-based call management, wireless Internet portal access and PDA support.
Supporting more than 10 million users in networks globally, the AnyPath® system, helps enable subscribers to manage voice, text, video or photo messages through a wireline phone, a mobile phone, a PDA or a personal computer. This allows subscribers to access voice mail via the Web and Web-based services using their voice.
Sun Services, in partnership with Lucent Worldwide Services (LWS), will offer various services to optimize the architecture, integration and management of the iForce Solution for Enhanced Communications. These services will leverage each company's expertise to help accelerate the availability and deployment of the Lucent/Sun Hosted Voice Services solution quickly, provide advanced services for carrier customers to deliver additional custom portal services and provide advanced services for Enterprise End User customers utilizing the hosted solution to integrate existing customer infrastructure.
The iForce Solution for Enhanced Communications is available now. To see a demonstration of its capabilities, visit the Sun Microsystems, booth #6400 in the Telecom Village at the ITU Telecom World Conference.
About Lucent Technologies
Lucent Technologies, headquartered in Murray Hill, N.J., USA, designs and delivers networks for the world's largest communications service providers. Backed by Bell Labs research and development, Lucent relies on its strengths in mobility, optical, data and voice networking technologies as well as software and services to develop next-generation networks. The company's systems, services and software are designed to help customers quickly deploy and better manage their networks and create new, revenue-generating services that help businesses and consumers. For more information on Lucent Technologies, visit its Web site at http://www.lucent.com.
About Sun Microsystems, Inc.
Since its inception in 1982, a singular vision -- "The Network Is The Computer" -- has propelled Sun Microsystems, Inc. (Nasdaq: SUNW) to its position as a leading provider of industrial-strength hardware, software and services that make the Net work. Sun can be found in more than 100 countries and on the World Wide Web at http://sun.com
Sun, Sun Microsystems, the Sun logo, Java, iForce, Sun Fire, Sun StorEdge and the Network is the Computer are trademarks or registered trademarks of Sun Microsystems, Inc., in the United States and other countries.
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