Canadian Business Customers Stay Connected with uReach and NMS

10/16/2003 - uReach Technologies, Inc., the leading provider of innovative enhanced communications solutions, and the NMS HearSayTM service delivery system from NMS Communications (Nasdaq: NMSS), trusted supplier of communications products and services, have been selected by Bell Canada, Canada's largest communications company, to deploy the Single Number Reach service based on a Unified Communications Platform. The Single Number Reach service enables small- and medium-size business customers, as well as large enterprise customers with a mobile workforce, to organize and direct calls between multiple devices through one virtual telephone number.

"Bell Canada needed flexibility and swift time to market. uReach and NMS were selected because we could deliver with our modular software including unified messaging, unified communications, enhanced voice mail, and numerous other enhanced services all residing on one platform," said Mary Valentino, senior vice president of Global Sales, uReach Technologies.

"From wireless phones to faxes, Canadian business people are struggling to manage a complex array of communications devices. Single Number Reach streamlines the management of customer calls and information they receive to a single point of contact," said Karen Sheriff, president, Small and Medium Business Market, Bell Canada. "Using this service, customers simplify their business relationships and increase their productivity by improving the way they manage and access information. The combined uReach and NMS solution gave us a complete package for delivering a next generation service that meets our customers' needs better than anything else on the market."

Single Number Reach is an Internet Protocol (IP) network-based service that automatically routes incoming calls to various communications devices from a single telephone number. Customers manage their calls by directing them to another wireline number, a wireless handset, or to voicemail, based on their schedule. PC users can instantly screen calls through a pop-up window, manage their find me/follow me settings from the web, and access voicemail messages via a web interface.

The integrated solution from uReach and NMS offers carriers the ability to deploy targeted solutions that fit the specific needs of their subscribers. It provides operators with industry-leading flexibility to define and deploy differentiated services in a scalable fashion to accommodate future business goals and growth. The open standards-based solution integrates easily with carriers' existing operations and billing infrastructure, and its transport-independent architecture enables seamless operation across both circuit and packet transports, thereby facilitating a smooth transition to next-generation converged networks. Finally, the joint NMS/uReach solution enables carriers to standardize on one common platform for multiple applications, minimizing integration issues while reducing the operational costs associated with supporting multiple platforms.

"We are very pleased that the versatility and richness of the NMS HearSay platform for messaging and enhanced communications services is being used as the foundation for Bell Canada's newly launched services," said Brian Demers, vice president and general manager, NMS Communications.

About uReach Technologies
uReach Technologies, Inc. is a leading provider of enhanced communications applications to wireless, wireline, and broadband carriers. Deployed on open systems hardware and delivered via its carrier-class standards-based framework, uReach applications empower users to access and manage calls, messages, notifications, and personal information using a variety of popular access methods and devices. With solutions ranging from basic voice messaging to unified communications and beyond, uReach enables service providers to expand their customer bases while growing ARPU through complementary value-added services. Based in Holmdel, N.J., uReach is a privately held company. For more information, visit

About NMS Communications
NMS Communications (Nasdaq: NMSS) helps its customers increase revenues and returns on investments by rapidly deploying new carrier-grade communications products and services. Every telecom operator and communications equipment provider on the Global Fortune 50 list relies on NMS Communications for technology-leading products and services, including system building blocks, systems, consulting, and support. Visit for more information.

NMS Communications and NMS HearSay are trademarks of NMS Communications Corporation.

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