1/7/2003 - Connect Tech Inc., designer and manufacturer of multi-port serial adapters, announced that its entire line of products will be covered by a new Lifetime Warranty. The decision to upgrade the warranty, coupled with an existing policy of free technical support, translate into more value and peace of mind with every Connect Tech purchase. The change is effective January 1, 2003.
"We want to offer our customers the most value for their dollar," explained Connect Tech President David J. Worthen. "The Lifetime Warranty removes one element from the decision-making process. Trouble-free repairs and support are a given when purchasing a Connect Tech product; there will be no expensive surprises down the road. We've always stood behind the quality and reliability of our products, and it was time to translate that product belief into a tangible asset for our customers."
The extended warranty includes a grace period of 90 days, and is therefore retroactive to October 1, 2002. Connect Tech will honor the warranty on any purchases made after that date. The policy is outlined in full here. Customers whose purchases fall outside the time frame may still take advantage of the of the new policy by upgrading their current warranties for only $25 (US).
The warranty will apply across all product families, covering Connect Tech's popular Blue Heat/PCI series, the Xtreme PC/104 family, the CompactPCI-based Titan boards, USB-to-serial products, and the ISA series.
About Connect Tech:
Since 1985, Connect Tech has provided the globe with high quality, cost-effective connectivity solutions. Committed to excellence in both product design and customer satisfaction, Connect Tech continues to build on a reputation for manufacturing high performance multi-port serial adapters for the Industrial and Embedded PC market. Specializing in customization, Connect Tech's standard products include CompactPCI, PC/104, PCI and ISA bus compatible boards, and external USB-to-serial devices.
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