Sun One Empowers People in New Jersey

9/23/2002 - Adding to its growing roster of more than 385 customer deployments, Sun Microsystems, announced that the State of New Jersey has chosen the SunTM ONE Portal Server for its e-government initiative. The "My New Jersey" portal which targets four broad user communities — citizens, government officials, business owners and employees — allows the state to deliver pertinent information and services while decreasing operating costs by more than $200,000 a year and improving end-user experience.

"Our single portal deployment enables us to identify a user once and provide the services that a user needs today, tomorrow or anytime down the road," said Judith Teller, CIO, the State of New Jersey. "For example, a citizen that requires government-to-citizen (G2C) services and later becomes a business owner will then require government-to-business (G2B) services. We don't need to register that person for two different portals; we are able to register a user once and deliver all services seamlessly and securely."

Business Challenge and Solution
The State of New Jersey wanted to develop a strategy to deliver information and services to an array of user communities ranging from the casual browser of government services to remote employees and business owners requiring secure, reliable access to applications, data and services. The Sun ONE Portal Server met all of New Jersey stated requirements: support for multiple types of users (employees, partners, and citizens at large) from a single platform, personalization for community building, the ability to manage individual and group content access based on pre-determined policies and roles, and the ability to vary security requirements.

The portal's policy-based access control is vital as the State must manage access to specific content, services, and applications for different groups or individuals. In addition, the Sun ONE Portal Server: Secure Remote Access Pack patented VPN (virtual private network) on demand technology allows government officials and business owners to securely access back office applications from any location with a Web browser; no client software is required.

Rather than manage multiple portal projects that may later need to be combined using expensive consulting services that will duplicate effort and infrastructure, the Sun ONE Portal Server empowers and enables IT administrators to learn and manage one platform. Ultimately, this results in a reduction in cost of doing business and time to market while maintaining the flexibility to add or remove new applications and services as business needs evolve.

"The State of New Jersey's portal initiative is a great example of how our customers can fully realize the power of portal computing by extending services beyond internal users," said Stephen Pelletier, vice president of network identity, communications, and portal products for Sun Microsystems, Inc. "Many of our customers require that distributed users whether they are employees or constituents have secure access to the data and services they need, no matter where they reside."

The "My New Jersey" portal provides different access rights to the four communities' end users based upon the user's role. First, it provides streamlined service delivery to the citizens of New Jersey (government-to-consumer), such as fishing license registration, car registration renewal through AccessDMV, access to eMall New Jersey, an online shopping cart with multiple store fronts such as the State Museum Gift Shop, state news, and distance learning through New Jersey Virtual University. The State of New Jersey is able to communicate information to state residents and provide them easy access to the services they need in a more efficient and cost effective manner.

Secondly, approximately 2,000 local and county government officials (government-to-government) requiring secure remote access to online systems like the State's new Pensions Administration system, online documents and various legacy mainframe applications receive intergovernmental services through the portal. The portal improves communication between the state and local governments and reduces costs.

Thirdly, business owners (government-to-business) currently providing on-line access to sales and inventory systems for New Jersey lottery agents and chain stores are able to receive services through dynamic extranet-on-demand access to the portal. The "My New Jersey" portal also provides business-related services such as quarterly wage reporting and quarterly tax reporting. Through the use of the portal, the state is helping to reduce the cost of doing business, while providing the personalization and convenience of a portal interface to enhance productivity and efficiency.

Lastly, the portal provides access to back office systems for approximately 1,200 state employees (government-to-employee) including three mail systems, the SunTM ONE Messaging Server, Microsoft Exchange and Lotus Notes. Employees also have on-line access to private intranet Web content and documents, in-house employee directories, and legacy mainframe and client/server applications.

The Sun ONE Portal Server
The Sun ONE Portal Server has been ranked both #1 in portal marketshare by The Radicati Group ("Enterprise Portals Market Trends 2002-2006") and positioned in the leader quadrant in Gartner's Portal Product Magic Quadrant for two consecutive years 2001 and 2002. The Sun ONE Portal Server is the industry's first portal platform for building business-to-employee, business-to-business and business-to-consumer portals, and enables the personalized delivery of content, services, business processes and applications for enterprises competing in today's competitive environment. The Sun ONE Portal Server is part of the SunTM Open Net Environment (SunTM ONE) offering - an open, integratable product portfolio to enable the development and delivery of JavaTM Web Services.

About Sun Microsystems
Since its inception in 1982, a singular vision — "The Network Is The ComputerTM" — has propelled Sun Microsystems, Inc. (Nasdaq: SUNW) to its position as a leading provider of industrial-strength hardware, software and services that make the Net work. Sun can be found in more than 170 countries.

Sun, Sun Microsystems, the Sun logo, Java and The Network Is the Computer are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other countries.

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