Otis Elevator Company Selects Extended Systems' Mobile Solutions Platform for Worldwide Pilot Initiative

9/6/2002 - Extended Systems, a leading provider of mobile information management solutions for the enterprise, announced that Otis Elevator, a wholly-owned subsidiary of United Technologies, has selected Extended Systems' Mobile Solutions Platform to pilot the company's global mobilization of service technicians, an initiative known as the Otis Mobile Enablement Middleware Program.

Otis technicians maintain more than 1.2 million units worldwide. The technicians are supported by comprehensive maintenance, communications and service dispatching networks. Extended Systems' Mobile Solutions Platform provides Otis the ability to maximize these support networks by giving technicians wireless access to the service information they need, regardless of the hand-held devices they are using — including Web-enabled phones, two-way pagers and PDAs.

"Otis is uniquely positioned to leverage mobile technology to connect our on-the-go service technicians with critical, up-to-date information," says Ron Beaver, CIO for Otis. "We selected Extended Systems' Mobile Solutions Platform because it provides us with a complete mobile solution that meets our global requirements and enables us to build applications that are independent of delivery devices, their footprints, various wireless standards, networks and carriers."

"Being selected by an innovative market leader like Otis, after an exhaustive evaluation process with specific and demanding criteria, further validates our credibility in the marketplace and ability to solve business issues with mobile solutions," said Steve Simpson, president and CEO of Extended Systems. "As the world evolves into an increasingly mobile environment, visionary companies like Otis are taking steps to ensure that their employees and customers have up-to date information when and where they need it. By providing Otis with proven, world-class mobile technology and a steadfast commitment to service, we look forward to delivering a mobile technology foundation that is easy to deploy and can grow with the needs of Otis and its customers."

About Extended Systems Mobile Solutions Platform
Extended Systems' Mobile Solutions Platform—a secure, open and scalable mobile application platform—is a powerful, server-based enterprise solution for both voice and data that enables application deployment across the entire spectrum of wireless devices, as well as simultaneous integration with multiple back-office systems.

About Otis Elevator (www.otis.com)
Otis Elevator Company, a wholly owned subsidiary of United Technologies Corporation, is the world's largest manufacturer and maintainer of people moving products, including elevators, escalators, shuttle systems and moving walkways. Headquartered in Farmington, Conn., USA, Otis employs more than 60,000 people, offers products and services in more than 200 countries and territories and maintains more than 1.2 million elevators and escalators worldwide.

About Extended Systems (www.extendedsystems.com)
Extended Systems provides the expertise, strategy and solutions to help enterprise organizations realize their business goals through mobile technology. The company's software and services portfolio includes data synchronization and device management solutions; mobile applications for sales, service and pharmaceutical professionals; mobile application development tools and services; and Bluetooth and IrDA wireless connectivity software. Extended Systems has more than 2,200 enterprise customers and key alliance relationships with 3Com, Agilent, Ericsson, Handspring, Hewlett-Packard, IBM, Microsoft, Motorola, NEC, Nokia, Palm, Sharp, Siemens and Toshiba.

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