NMS Communications' Voice Enhancement Systems Business Awarded ISO 9001 Certification

8/15/2002 - NMS Communications has received ISO 9001 certification for its Voice Enhancement Systems business, recently acquired from Lucent Technologies. The NMS family of carrier-grade echo cancellation and voice enhancement systems deliver the industry-leading voice quality that helps service providers increase mobile usage, enhance customer loyalty, increase revenue, and reduce costs.

This certificate is based on a quality management system produced by combining the elements of the previous ISO 9001:1994 Design certificate held by Lucent's voice enhancement products division in Redbank, NJ, with the elements of the ISO 9002:1994 certificate received by NMS at its corporate headquarters in Framingham, MA.

ISO 9000 was established in 1987 by the International Organization for Standardization in Geneva, Switzerland. ISO 9000 stresses continual quality improvement through increasing efficiency and reducing costs, and provides an internationally accepted standard for consistent quality of products and services. The ISO 9002 model for quality assurance encompasses 19 quality elements, including: management responsibility, document and data control, purchasing, process control, inspection and testing, quality records, and training. The ISO 9001 model includes the ISO 9002 elements and adds the activities of gathering design inputs, design review, verification and validation, and design changes.

"The ISO 9001 certification gives carriers increased confidence in their decision to buy NMS' voice enhancement and echo cancellation products," said Herb Shumway, vice president of NMS' Operations and Supply Chain. "They know that when they install our products on their network, they don't need to worry about how, or if, that product will perform."

About NMS Communications (www.nmscommunications.com)
NMS Communications (NASDAQ: NMSS) designs, delivers, and supports technology-leading systems and system building blocks for innovative voice, video, and data services on wireless and wireline networks. The world's top communications equipment suppliers, solution developers, carriers, and network operators trust NMS to help them bring applications and services to market faster and at lower costs.

Headquartered in Framingham, Massachusetts, with offices around the world and products deployed in over 90 countries, NMS has a record of technology innovations that have advanced the growth of the global communications industry. These achievements include voice quality enhancement software that pairs noise reduction and compensation to make it easy for both parties to hear in even the noisiest mobile phone conversations. They also include the industry's first complete and open IP gateway, packet media server, and multimodal system for enhanced services. Visit www.nmscommunications.com for more information.

NMS Communications is a trademark of NMS Communications Corporation.

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