7/17/2002 - AT&T and Sun Microsystems, Inc., today announced they will jointly market and sell AT&T managed services, including hosting and an array of other services, that take advantage of Sun technology. Under the agreement, the services will be sold by the two companies' direct sales forces, as well as through value-added resellers (VARs), independent software vendors (ISVs), application-development firms and systems-integration firms.
The two companies also will co-market each other's professional services.
By combining Sun's platform and services with AT&T Managed Hosting Services, which are supported by the award-winning AT&T Managed Services Portal and AT&T's integrated Global Enterprise Management System (iGEMS), the companies are responding to the needs of businesses that want to reduce the complexity, challenges and risks of operating global enterprise networks. The AT&T - Sun alliance will focus on the most important customer IT needs -- increasing operational efficiencies, improving strategic advantage and raising customer satisfaction.
AT&T will provide a range of managed services, including hosting, security and network management, as well as support for those services using AT&T's high-performing, robust network infrastructure and management systems. Sun will provide the technical consulting services to architect integrated solutions that incorporate Sun and AT&T technologies to build a protected, highly reliable and scalable network infrastructure environment.
Indirect sales channels, VARs, ISVs, application-development and systems-integration firms will benefit from this collaboration because it will help them accelerate the deployment of Internet-based applications and services hosted in AT&T's 18 Internet Data Centers worldwide.
"This agreement to jointly sell AT&T managed services is a significant step in meeting the needs of global businesses," said Steve Edwards, vice president - AT&T Indirect Sales and Business/Channel Development. "It illustrates that both companies are committed to providing businesses with comprehensive end-to-end management and the highest levels of reliability and performance for their mission-critical hosted applications and infrastructure."
"Customers require a reliable hosting and managed services platform when deciding to seek help for their managed applications and services," said Dan Miller, vice president, Communications Market Area at Sun. "They also want to work with one vendor who can deliver an end-to-end solution. Sun's highly reliable and scalable network computing platform, combined with AT&T's market-leading iGEMS platform, delivers management and monitoring of the applications and supporting infrastructure that grows with your business, in a one-stop managed hosted services offering."
"AT&T and Sun are extending the reach of and enhancing the value propositions of their services and products with this new joint marketing approach," said Ken Presti of IDC, an industry analyst firm. "Indirect sales channels, VARs, ISVs, application-development and systems-integration firms and enterprises can benefit from the scale, technological expertise and reduced complexity this integration of capabilities provides them."
AT&T's portfolio of hosting services is designed to serve any level of customer need, with capabilities, portal services and systems in place that support businesses' mission-critical applications. These services deliver flexible management options whether AT&T is providing a fully outsourced, end-to-end hosting solution or helping customers to manage their own applications hosted in AT&T's Internet Data Centers.
AT&T's full suite of managed hosting services includes: applications performance management, database management, hardware and operating system management, AT&T Intelligent Content Distribution Service, high availability data and computing services, storage services, managed security and firewall services, global load balancing, and VPN and data networking integration.
AT&T Enterprise Hosting Services, which are SunToneSM-certified, are backed by service level agreements that cover business transaction availability and response times; network, server and application availability, and resolution management.
AT&T's iGEMS platform enables AT&T to manage solutions for enterprise customers, VARs, ISVs, application-development and systems-integration firms hosted in AT&T's Internet Data Centers. AT&T has invested $200 million over six years in iGEMS, a unique technology platform developed by AT&T Labs to provide end-to-end, predictive and proactive monitoring and management of networks, servers and applications.
Because iGEMS supports a multi-vendor environment, it can monitor and manage applications built on Sun technology. Enterprise customers and systems-integration firms today are faced with supporting dozens of competing, incompatible systems-management hardware and software products. With these new combined capabilities, these firms can now reduce the time and expense needed to develop applications, using Sun technology that has been integrated with iGEMS.
VARs, ISVs, application-development and systems-integration firms who purchase AT&T hosting services will have personalized, private access to critical information about the performance of the application or infrastructure they are deploying for their customers through AT&T's industry-leading Managed Services Portal.
Sun is a member of AT&T's Alliance Channel Program, a program that complements AT&T's direct sales force effort with indirect channels and relationships with companies that enhance and extend AT&T's services and products to a wider base of business customers.
AT&T's global Internet Protocol (IP) network and management platforms are integrated into the portfolio of products and services Sun brings to the market. AT&T and Sun plan to extend this alliance to include tools and training for third-party developers.
AT&T and Sun have a long-standing business relationship that includes a multi-year networking outsourcing agreement for engineering, implementing, managing and maintaining Sun's global data and voice communications infrastructure. AT&T manages Sun's local area networks and wide area networks worldwide.
For more information on AT&T Managed Services and iGEMS visit http://www.att.com/business
AT&T (www.att.com) is among the world's premier voice, video and data communications companies, serving consumers, businesses and government. Backed by the research and development capabilities of AT&T Labs, the company runs the largest, most sophisticated communications network and is the largest cable operator in the U.S. The company is a leading supplier of data, Internet and managed services for the public and private sectors, and offers outsourcing, consulting and networking-integration to large businesses and government.
AT&T 'Safe Harbor'
The foregoing are "forward-looking statements" which are based on management's beliefs as well as on a number of assumptions concerning future events made by and information currently available to management. Readers are cautioned not to put undue reliance on such forward-looking statements, which are not a guarantee of performance and are subject to a number of uncertainties and other factors, many of which are outside AT&T's control, that could cause actual results to differ materially from such statements. For a more detailed description of the factors that could cause such a difference, please see AT&T's filings with the Securities and Exchange Commission. AT&T disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. This information is presented solely to provide additional information to further understand the results of AT&T.
About Sun Microsystems, Inc.
Since its inception in 1982, a singular vision -- "The Network Is The Computer[tm]" -- has propelled Sun Microsystems, Inc. (Nasdaq: SUNW) to its position as a leading provider of industrial-strength hardware, software and services that make the Net work. Sun can be found in more than 170 countries and on the World Wide Web at http://sun.com
Sun, Sun Microsystems, the Sun Logo, SunTone and The Network Is The Computer are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other countries.
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