6/4/2002 - SANsolve™, the newest service offering from Dot Hill, is an online knowledge base and call center interface that provides customers with the ability to initiate and track support issues through resolution in real-time. "SANsolve has been a real time-saver for me," said Jeremy Weeks, Unix systems administrator for semiconductor manufacturer Clare, Inc. "Having online access is very convenient. I use the knowledge base regularly. SANsolve has allowed me to resolve issues quickly, either on my own or with the help of Dot Hill customer support."
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