DaimlerChrysler AG Deploys Fujitsu’s Softek Software To Optimize Global Lotus Notes Network Performance

11/22/2002 - SoftekTM, a leading provider of storage management software, announced that DaimlerChrysler AG has successfully deployed SoftekTM EnView, a quality of service (QoS) software solution, to monitor performance and optimize efficiency of its worldwide Lotus Notes-based communication network. The deployment results in continuous delivery of real-time data on availability and user response times for all employees using Lotus Notes throughout the company’s global IT network.

During the merger of Daimler and Chrysler, the automotive group introduced a communication, application and workflow system throughout the corporation based on Lotus Notes. At the time, Softek EnView was installed to deliver objective measurements of transactions over the whole service path from the application to the client. The data collected by Softek EnView continuously gives DaimlerChrysler IT staff an objective basis upon which to expand its infrastructure as needed to sustain optimum performance levels.

Information delivered by the Softek EnView software helps DaimlerChrysler monitor and verify performance for Lotus Notes according to pre-defined service level agreements (SLAs). The Softek software also makes system administration easier and provides information about access peaks. In addition, Softek EnView proactively warns of potential SLA excesses, which enables IT staff to identify and eliminate errors and/or bottlenecks. The Softek software also enables IT architecture improvements at DaimlerChrysler to be completed faster and in a more targeted manner.

Softek EnView uses robots to simulate certain Lotus Notes transactions at designated service hand-over points throughout the DaimlerChrylser global network. This non-intrusive type of simulation procedure involves considerably less effort and expense compared to other passive measuring procedures, which require software installation on many computers within the network.

Now that Softek EnView has proven to be effective for measuring the performance of Lotus Notes, DaimlerChrysler is using the software to monitor other systems and services.

About Softek EnView
The Softek EnView software allows companies to get a continuous view of the most important metric -- the end user experience -- across any application from mainframe to open systems. Softek EnView provides real-time analysis that alerts IT managers to potential trouble and provides information about the most likely cause of slowdowns and failures. The software’s graphical user interface (GUI) is easy to navigate. Embedded tools provide simplified script capture, playback, and maintenance. Administration features distribute and maintain the scripts and automatically update the performance thresholds.

About DaimerChrysler
DaimlerChrysler is one of the world’s leading automobile, transport and service corporations. With 180 production plants in 27 countries, and almost 400,000 employees, automotive sales in the fiscal year 2001 amounted to almost four million automobiles and around 500,000 commercial vehicles. Revenue for the last fiscal year was €152.9 billion.

About Softek
Softek delivers the first powerful alternative to traditional storage management. The company offers a complete suite of storage management software, which operates across multiple storage vendors and platforms allowing customers to realize best-in-class ROI from their storage assets. Softek offers storage management solutions in storage resource management, storage provisioning, SAN management, data migration, replication, backup, disaster recovery/business continuance and quality of service monitoring. Based in Sunnyvale, Calif., Softek is backed by the financial strength of Fujitsu Limited.

Softek, and Softek EnView are trademarks of Fujitsu Software Technology Corporation. Fujitsu and the Fujitsu logo are registered trademarks of Fujitsu Limited.

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