Bustronic Reaches New Quality-Standard Heights with ISO9001-2000 Certification
10/4/2002 - Bustronic, an industry leading designer and manufacturer of high performance backplanes, has announced it has achieved certification to ISO9001-2000 standards. Bustronic has been ISO9001-1994 certified since 1998 and now adheres to the current and more stringent 2000 standards.
The 2000 update to the ISO9001 quality standards are more stringent and more customer focused. The new standard is centered around management responsibilities and how they respond to customer needs while achieving continuous improvement. There is also a new emphasis on training employees to have an active role in developing processes, which affects the quality of the product, whereas in the old version, employees were expected to follow established procedures. The new standard is more process oriented where as the old standard was system oriented. In addition, the various versions of ISO 9000 were withdrawn and replaced by ISO 9001-2000: such as ISO 9002 and ISO 9003. All ISO standards are reviewed and revised if needed, at least once every five years.
"It's a testament to the unity of the Bustronic team that we were able to be certified so quickly and without the benefit of a pre-assessment or consulting", said Sharnjit Sekhon, Bustronic's Quality Manager. "The teamwork and efficiency of all business areas from Sales/Marketing, Design, Manufacturing, Testing, Inspection to Packaging & Shipping made this achievement much easier."
The four main principals in the 2000 version of ISO9000 consist of:
- Management Responsibility: Top management works with all managers to lay out a plan or a system to establish quality policy and objectives and to achieve and communicate those objectives.
- Resource Management: Management of resources such as people, time, money, buildings, equipment and other activities that may be applied to a specific product or process in order to fulfill commitments to customer requirements.
- Management of Process: (a process is a set of interrelated or interacting activities which transforms inputs into outputs). Making sure that all process from planning to building to shipping are planned and carried out under controlled conditions to add value to the finish product or service.
- Measurement, Analysis and Improvement: Determine the value of quality, awareness of built-in quality and keep records of all processes that took place throughout the product building stage. Achieve consistent improvement based on the analytical facts.
The purpose of ISO 9000 is to ensure that companies meet their customer's requirements, and continue to improve the way in which they do so by reducing risk of failure and increasing quality and confidence in their products and services. The International Organization for Standardization (ISO) 9000 is a Business Management Plan by which companies control and review top management as well as training their staffs to do their job right, a way of ensuring that our products or services meet regulatory and customer requirements. It also covers how companies handle non-conformance's and prevents them from reoccurring, and above all, get organized and improve their processes.
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