Sun Microsystems and Afterbot Provide Smart and Final with Next Generation Online Customer Service Solution

1/10/2002 - Sun Microsystems, Inc., a leader in networked server-based computing, and AfterBOT, Inc. announced today that Smart and Final, a warehouse grocery chain with 233 stores, has implemented an online customer service solution utilizing AfterBOT's ReceiptsPLUS web-service application with Sun Enterprise servers and Sun StorEdge arrays. AfterBOT's ReceiptsPLUS solution is the first digital receipt implementation based on the ARTS standard relational data model and IX Retail standards. The solution provides retailers the ability to create, deliver and archive digital receipts using in-store point-of-sale (POS) transaction data. In addition to providing a digital version of the paper receipt, the ReceiptsPLUS solution allows the retailer to provide new online self-service functions with each customer receipt designed to increase operating efficiency and enhance customer service.

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